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Need Help Removing Reditty Virus


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6 replies to this topic

#1 Shawn.thepriz

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Posted 16 March 2008 - 01:06 PM

This is second hand information from a family member, but:
A computer at the workplace is infected with a "reditty" virus and I don't know how to go about removing said virus and infected files.
The virus locks up internet explorer and doesn't allow web browsing, it also creates tons of pop ups. Several antivirus softwares have been run, and none can solve the issue.
Please advise....

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#2 PropagandaPanda

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Posted 16 March 2008 - 01:17 PM

Please state your operating system and service pack. Also please list the scans you ran.

What do you see in the popups? Advertising for anti-malware programs? Other ads?

#3 Shawn.thepriz

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Posted 16 March 2008 - 01:37 PM

Windows XP SP 2. I'm not sure which scans were used, but I believe at least one was only the provided scan that comes with the AT&T High speed internet packages.
Pop-ups were a lot of porn ads or other non-anti-malware based. One more note, I am communicating through my laptop, and not the infected computer because of the browser lock ups.
So online virus scans are probably out of the question.

Edited by Shawn.thepriz, 16 March 2008 - 01:43 PM.


#4 PropagandaPanda

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Posted 16 March 2008 - 02:16 PM

Do you think you could download using your laptop and transfer the files over to your infected computer via a USB stick?
  • Download AVG Antivirus.
  • Install it on your laptop. Update the virus database.
  • Navigate to c:\program files. Copy the folder Grisoft, which contains the components for the AVG, onto a USB.
  • Transfer the Grisoft folder into the same directory on the infected computer.
  • Open the folder and run avgw.exe.
  • Select Scan Computer.

Edited by PropagandaPanda, 16 March 2008 - 02:16 PM.


#5 Orange Blossom

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Posted 16 March 2008 - 02:40 PM

Hello Shawn.thepriz,

Important: If there is an antivirus program already installed on the computer DO NOT install AVG Antivirus. You should have only ONE antivirus installed. Having more than one causes conflicts and strange symptoms. The Antivirus programs will fight with each other over files, may flag each other's definition files, and may move files from one program's quarantine to the other while ignoring viruses coming into the computer. If there is already more than one AV installed, pick 1 to keep and uninstall the others.

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#6 Shawn.thepriz

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Posted 19 March 2008 - 12:18 PM

Ok, thanks for the advice. I will uninstall the other antivirus programs and run the updated AVG. The other programs were used and the some issues were resolved, but the browser still locks up with ads. I just learned that AVAST is also installed on the computer in question. Maybe some of the issues it detected were caused by the multiple antivirus softwares. I will be in the office tomorrow to work on the problem. Thanks again.

Edited by Shawn.thepriz, 19 March 2008 - 12:18 PM.


#7 Orange Blossom

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Posted 19 March 2008 - 03:15 PM

Hello Shawn.thepriz,

While you are at it, please create a list of the security programs that are installed and post that information as a reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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