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Posted 16 March 2008 - 07:16 AM
Posted 16 March 2008 - 01:09 PM
Posted 16 March 2008 - 01:24 PM
This KB article applies to Outlook 2002.
Outlook Error 0x8004210a
Posted 16 March 2008 - 03:51 PM
Posted 16 March 2008 - 04:41 PM
Antivirus software invades the Outlook Express program to try and intercept (incoming and, in some cases, outgoing) messages that might contain virus.
The problem with this approach is that the antivirus software can trigger the destruction of an entire message folder or the entire message store, when it attempts to remove a message containing a potential virus.
To prevent the possibility of such destruction occurring, turn off email scanning in your antivirus software. You will still be protected against infection.
If you attempt to open a message attachment containing a potential virus, then your antivirus software will recognize that your are attempting to infect your system, and will block you from doing so.
The best practice on the user's part is to save an attachment to disk and then scan it with the antivirus software prior to opening it. Messages opened themselves (if you have the latest security updates from Windows Update) will not infect your system -- only attachments.
You do not need additional email scanning on top of your system being continuously scanned by antivirus software, so turn off email scanning to prevent destruction of your message store.
Posted 16 March 2008 - 06:36 PM
Posted 17 March 2008 - 03:59 PM
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Posted 19 March 2008 - 02:46 AM
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