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Cannot Set Program Access And Defaults


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#1 Tooting

Tooting

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Posted 15 March 2008 - 12:51 PM

I'm using Windows XP and have lost the ability to Set Program Access and Defaults and Remove Programs. When clicking on Start and Set Program Acesss and Defaults the following message appears "This operation has been cancelled due to restrictions in effect on this computer. Please contact your Administrator". There is no Administrator and this message suddenly appeared recently. As per advice received I've downloaded HijackThis from Trend and attach the relevant log. Thanks for any help you can provide!

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 02 April 2008 - 11:21 AM

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.

When posting your logs please post them directly into the reply. Do not attach them or include them codeboxes going forward.

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts. If your anti-virus or firewall complains, please allow this script to run as it is not malicious. It is also possible that you may need to disable your Antivirus or Antimalware programs before this program can run properly A guide on how to temporarily disable many of the common protections programs can be found here.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your next reply. If you have any problems with the logs, both can be found in C:\Deckard\System Scanner.





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