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Blue Screen W/ Stop: Error


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#1 Cdntiger

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Posted 15 March 2008 - 11:07 AM

I kept getting a stop: error message everytime I tried to reinstall windows on this computer I am working on. I figured it was just a hard drive issue, so I replaced it and now I am running into the same type of error. It is a blue screen with this information:

STOP: 0x0000007E (0xC0000005, 0xF7577D44, 0xF7ADCC5C, 0xF7ADC92C)
Ntsf.sys - Address F7577D44 base at F7572000, DateStamp 3d6de5c1

then it runs a physical memory dump, any ideas?

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#2 rigel

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Posted 15 March 2008 - 11:14 AM

I notice you have an HJT log posted. Is this the same computer? If so, please follow only the instructions given to you by the HJT team member who takes your log.

Thanks,
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#3 usasma

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Posted 15 March 2008 - 11:22 AM

The error states that ntfs.sys (the driver that operates the file system on the hard drive) had an error when accessing memory.

Is this a SATA hard drive? Have you enabled the SATA as IDE thingie in the BIOS (I'm not familiar with this option myself)?
Another way is to load the SATA drivers from a floppy when the setup prompts you (at the bottom of the screen) to press F6 load RAID/SCSI drivers.
Another way is to slipstream the drivers into the installation CD: http://www.maximumpc.com/article/How-To--S...XP-installation (haven't done it myself).

Since it's a memory access error, I'd suggest testing your memory with this free utility: http://www.memtest86.com/ Download it and follow the instructions to make a bootable CD. Then run the test overnight to be sure it's thoroughly tested all the RAM. Any errors will probably mean that the RAM is faulty.

Links to descriptions of the error message:
http://aumha.org/a/stop.php#0x7e
http://www.osronline.com/ddkx/ddtools/bccodes_192f.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 Cdntiger

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Posted 15 March 2008 - 12:36 PM

Thank you for your help, I should have known to check the RAM, slipped my mind I guess. And just to be clear this is a seperate computer from my HJT post.

#5 usasma

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Posted 15 March 2008 - 01:29 PM

FWIW - I didn't think to check the RAM either. I focused on the SATA issue and didn't even think of it until a few of the searches (that I did) suggested it. :thumbsup: Good luck!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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