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Volume Control Program Disappeared?


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7 replies to this topic

#1 Stuffed

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Posted 14 March 2008 - 06:25 PM

Hi

My computer was recently infected with the trojan vundo. With the assistance of a malware expert in bleeping computers that issue has been resolved. However after the clean up I noticed I had lost my sound.

If I go through All programs - accessories - entertainment - volume control

The volume control is missing.

If I go through control panel - sounds and audio devices - volume tab - and try and check the box with place volume icon in the task bar, I got an error message saying the volume control program is not installed and to install use the add/remove programs in the control panel.

If I go to add a program it asks for the CD, which I have. Though my CD is Windows XP home edition service pack 1 and since then I have update on-line to service pack 2.

I can insert my CD but what I am looking for to reinstall the volume control program so I can sound back on my system?

Thanks for your help.

Stuffed

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#2 Billy O'Neal

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Posted 14 March 2008 - 08:33 PM

Please open the services dialog (Open a run prompt and type in services.msc)

There should be a service called "Windows Audio" near the bottom.

I need to know if it is started, and if it is set to Automatic, Manual, or Disabled.

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#3 Stuffed

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Posted 14 March 2008 - 11:13 PM

Hi Billy,

I opened the services dialog and ran services.msc.

In "Windows Audio" it read;

Status - started
Start up - automatic

Thanks,

Stuffed

#4 Billy O'Neal

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Posted 14 March 2008 - 11:53 PM

Hmmm.. dont know at that point.

Your SP1 cd should work as far as windows is concerned for installing Volume Control, at least to my understanding.

Billy3
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#5 Stuffed

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Posted 15 March 2008 - 12:10 AM

Hi Billy,

You commented 'Your SP1 cd should work as far as windows is concerned for installing Volume Control, at least to my understanding.'

It may very well do.

I only want to install the volume control program, can I from my XP CD? If so how? Is there a file somewhere in there called volume control program, where is it? How can I find that particular file to install.

If not, how can I get the volume control program installed.

Edited by Stuffed, 15 March 2008 - 12:46 AM.


#6 Queen-Evie

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Posted 15 March 2008 - 01:16 AM


Why did the volume control icon disappear from my taskbar notification area in Windows XP?


Follow the instructions-hope this helps.
(I know, the above link mentions icon in the taskbar, but instructions for your error are also included)

Also, are the sound drivers installed?

#7 Stuffed

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Posted 15 March 2008 - 02:04 AM

Hi,

I downloaded the sndvol32.exe file from the net and copied it into the system32 folder.

Now when I go through control panel - sounds and audio devices - volume tab - I can now check the box to place the volume icon in the task bar.

That part is good, I have the volume control in the task bar, but I still don't have sound.

My speakers are working fine, all mute buttons are unchecked, volume up, I have downloaded the sound drivers again.

What diagnostic tools can I run?

What things do I have to check to make sure everything is there and working?

After vundo and the clean up, the sound has gone. Maybe there is some file missing in the registry?

I've noticed this icon in my control panel 'CMI Audio Config Program' I have never seen before, and it doesn't open, so what is that?

Edited by Stuffed, 16 March 2008 - 01:06 AM.


#8 Stuffed

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Posted 22 March 2008 - 11:04 PM

The lack of sound has been resolved. It appears that one of my output jacks is no longer working. I have always had my speakers in the (black jack) for rear speakers, this jack is no longer functioning that is why there is no sound. I changed the speakers to the (green jack) front speakers and sound is working, so I will just use this jack from now on.

Thanks

Stuffed




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