Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected With 180solution & Istbar (really Need Ur Help)


  • Please log in to reply
9 replies to this topic

#1 kuromidori

kuromidori

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:07 AM

Posted 14 March 2008 - 08:41 AM

This is where I need some guidance, help and advices from this forum
Beeping Computer is my only hope so far, so I hope I'd be able to get this problem and frustration off my back.


So I have
Adware.180Solutions.seekmo & istbar malware thingys stuck in my computer. My Ad-Aware can't remove and my AVG anti-virius can't either. I can't DL any programs that can help because stupid malware whatever ate my connection. My internet is working but it's somehow blocked from the malware which I found out a day later that by (trying to) removing the malware can damage my internet connection. There is so many tutorials I looked up and I get confused and don't know what to do. Most recommends DL this program and that program x__x. I'm definitely no computer expert, more like dummy for not realizing how affective spyware can be. I read somewhere that the ones I have can only be fixed by professionals. Is that the only way of fixing it? Thankfully I have wireless and I can get access on my sisters laptop to do some researches and ask for help.

So please please tell me what I should do?

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,089 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:07 AM

Posted 14 March 2008 - 09:28 AM

Hello kuromidori

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application. (If using Windows Vista, be sure to "Run As Administrator")
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

    Posted Image
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 kuromidori

kuromidori
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:07 AM

Posted 15 March 2008 - 07:31 AM

The only problem I have is that the other computer that's infected won't let me go on the internet. I keep getting "The webpage is unavailable because you are offline". Every time I open up a page it'll say that and about working offline, it's always checked and won't even work even if I do uncheck it. Like I can go to Yahoo's homepage but that's it I can't go anywhere else if I click or type something I want to go I'll have a message telling me I'm not connected which I am. Is there another way of getting around this? like to unblock and get my connection back. Cuz I really do want to follow your instructions for removing the spyware. Is this confusing or what >___<

Thanks so much for your help quietman7

Edited by kuromidori, 15 March 2008 - 07:33 AM.


#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,089 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:07 AM

Posted 15 March 2008 - 07:39 AM

Please clarify. Are you able to connect to the Internet at all or are you just getting the message about the webpage being unavailable?

You could also download the programs I suggested from another computer, save to a usb drive and transfer to yours.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 kuromidori

kuromidori
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:07 AM

Posted 15 March 2008 - 08:24 AM

I have a wireless cable internet. My internet is connected but it's blocked on my main computer. I was wondering if it had to do with the malware that's doing that. So yeah I keep getting those messages about webpage being unavailable.


usb drive? can I download the programs and save it on cd, will that work too?

Edit: This is the site where it said removing the spyware can break my internet connection -___-;
http://www.yourtechonline.com/art07_180_search.php

Edited by kuromidori, 15 March 2008 - 07:00 PM.


#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,089 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:07 AM

Posted 15 March 2008 - 10:25 PM

Most Internet connectivity problems arise out of corrupt Winsock settings due to the installation of a networking software or Malware infestation.

usb drive? can I download the programs and save it on cd, will that work too?

Yes. And while your at it, please download WinSockFix as we may need to use it. Also print out and ave the instructions for using this tool provided in the Winsock Repair Tutorial.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 kuromidori

kuromidori
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:07 AM

Posted 20 March 2008 - 07:57 AM

THANK YOU SO SO SO SO SO SO VERY MUCH quietman7
I got to get rid of all the nasty spyware and viriuses, I was shocked how much infected junks
I had in this computer. Everything is running smoothly and my internet connection now works
thanks to you again for the winsock fix program. Bleeping Computer is indeed the best place
with helping people with computer problems like me. I will tell and recommend people about this place.
I m so glad I have found BC and grateful for your HUGE help even though this was easy for you ^___^
Thank you again for helping me!

-kuromidori


Do you still want the Logs?

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,089 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:07 AM

Posted 20 March 2008 - 08:32 AM

Your welcome

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 kuromidori

kuromidori
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:07 AM

Posted 20 March 2008 - 09:59 PM

Okay, there is a slight problem when my desktop starts up
I get this message

Posted Image

Is it something I wasn't suppose remove, this was after scanning with SUPERAntiSpyware program
when it gave me a list of spyware and viriuses to remove. Well after I restarted the computer
so when my desktop starts up it will always pop out with that message box. Is this bad?

I'm going to scan again and then do the restore point.
Thanks again ^____^

Edited by kuromidori, 20 March 2008 - 10:01 PM.


#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,089 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:07 AM

Posted 21 March 2008 - 06:31 AM

Its not unusual to receive such an error after using specialized fix tools.

The "Cannot find...", "Could not run..." or "Error loading..." message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users