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Windows Updater Not Working


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14 replies to this topic

#1 Mr Dazzla

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Posted 12 March 2008 - 02:45 PM

I recently had to reinstall windows XP pro with service pack 2 onto my computer. Only since doing this i am having problems with the updating of windows components.

I have the windows updates option and the site tells me that i have 91 updates to install so i set it off doing it and have waited and waited and waited, when i say waited i even left it overnight for something to happen, but nothing happens at all.

Can anyone help with this problem i have because i would like my computer to be as up to date as possible

Thanx

Daz

Edited by Mr Dazzla, 12 March 2008 - 02:46 PM.


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#2 nigglesnush85

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Posted 12 March 2008 - 03:10 PM

Hello,

This could be a number of things, could you answer the following questions.

Is your firewall blocking windows updates?
Go to start then run type services.msc look for automatic updates and background inteligent transfer. are they started?
Do you have a high speed network connection?
Have you tried downloading them around 5-10 at a time?
Regards,

Alan.

#3 M...

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Posted 12 March 2008 - 03:36 PM

Hello Mr Dazzla,

The following recent thread at Bleeping Computer, which links to other threads, describes a similar problem. It is about a system using XP Home, but you may be experiencing the same problem, although you don't describe any error messages being displayed on your computer:

http://www.bleepingcomputer.com/forums/ind...st&p=764994

#4 hamluis

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Posted 12 March 2008 - 04:16 PM

Could be: Stealth Windows update prevents XP repair - http://windowssecrets.com/comp/070927/#story1

Updates Are Not Installed Auto Updates - http://support.microsoft.com/kb/943144

Louis

#5 CmmTch

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Posted 12 March 2008 - 04:38 PM

I had the same problem after upgrading from Win2K Pro to XP Pro, updates would download, but install would fail. Go to this link (same KB link that hamluis has in his post)

http://support.microsoft.com/kb/943144

I used method 2 on that page, it fixed the problem. Follow the directions exactly, it worked great for me. All updates now download and install just fine. Good luck. :thumbsup:
Steve

#6 gykick

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Posted 12 March 2008 - 05:23 PM

first download Windows Inataller here thern reboot PC.

Then run the attached batch file.Attached File  WindowsUpdateFix.bat   6.79KB   30 downloads
Restart one more time, retry windows update website.

Let me know if the worked.

#7 Mr Dazzla

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Posted 15 March 2008 - 01:46 AM

Hello,

This could be a number of things, could you answer the following questions.

Is your firewall blocking windows updates?
Go to start then run type services.msc look for automatic updates and background inteligent transfer. are they started?
Do you have a high speed network connection?
Have you tried downloading them around 5-10 at a time?

^^^^^^^^^^
Hi Alan,

thanx for your help. here's the answers to your questions

1. No my zone alarm is not blocking the windows updates.
2. Checked the services and the automatic updates are started and set to automatic but the background inteligent transfer is not started and it is set to manual.
3. I have a 2Mbps broadband connection
4. It finds the updates to download from the site but when i even try to download only 5 the installer just flashes its cursor in the window and nothing happens. I know this isnt normal because my partners machine says 'initialising' after it starts




Hello Mr Dazzla,

The following recent thread at Bleeping Computer, which links to other threads, describes a similar problem. It is about a system using XP Home, but you may be experiencing the same problem, although you don't describe any error messages being displayed on your computer:

http://www.bleepingcomputer.com/forums/ind...st&p=764994

^^^^^^^^^^
Hi M...

Thanx for your response.

I looked at that tread and done what they suggested but with no avail. Also i do not get any error messages (please read no.4 in last reply)




Could be: Stealth Windows update prevents XP repair - http://windowssecrets.com/comp/070927/#story1

Updates Are Not Installed Auto Updates - http://support.microsoft.com/kb/943144

Louis

^^^^^^^^^^
Hi Louis,

Thanx for your help.

I have checked both links and have tried both options on the winsdows sectrets site with no joy at all with getting the updates.
I have also tried the methods they describe in the microsoft site and have tried the 1st method with no joy again and I am not sure if any of the downoaldable standalone updateagents are for use with my system being its system32.




I had the same problem after upgrading from Win2K Pro to XP Pro, updates would download, but install would fail. Go to this link (same KB link that hamluis has in his post)

http://support.microsoft.com/kb/943144

I used method 2 on that page, it fixed the problem. Follow the directions exactly, it worked great for me. All updates now download and install just fine. Good luck.

^^^^^^^^^^
Hi CmmTch,

Thanx for your reply

Please read above with regards the microsoft help page




first download Windows Inataller here thern reboot PC.

Then run the attached batch file. WindowsUpdateFix.bat ( 6.79k ) Number of downloads: 4

Restart one more time, retry windows update website.

Let me know if the worked.

^^^^^^^^^^
Hi gykick,

Thanx for your response.

i have tried the method you suggested above and i still haven't had any luck with getting the updates. (please read reply 1 part 4)






So the end result at this moment in time i am still having the same problem not getting the downloads from the site and the updater program is just flashing its cousor. I did read somewhere that maybe the use of an earlier updater might work and am looking into that now. if anyone can help furthewr it would be greatful.

Daz

#8 usasma

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Posted 15 March 2008 - 06:44 AM

I usually throw this in for problems of this nature - it doesn't always work, but it won't hurt anything to try it.

Use this free program (Dial-a-fix): http://wiki.djlizard.net/Dial-a-fix#Standard_version
Make sure you check the boxes in sections 2 and 3 at a minimum. What this program does is it re-registers the files that Windows uses for the specified functions - so if that's causing your problems with Windows Updates it'll re-register them (and then, hopefully, it'll work).
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#9 Mr Dazzla

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Posted 17 March 2008 - 07:35 AM

I usually throw this in for problems of this nature - it doesn't always work, but it won't hurt anything to try it.

Use this free program (Dial-a-fix): http://wiki.djlizard.net/Dial-a-fix#Standard_version
Make sure you check the boxes in sections 2 and 3 at a minimum. What this program does is it re-registers the files that Windows uses for the specified functions - so if that's causing your problems with Windows Updates it'll re-register them (and then, hopefully, it'll work).



Hi john,

Thanx for your help. I have followed the suggestion you said. I have checked the hard drive with S.M.A.R.T. HD Tune but all is ok with the hard drive. I have also installed and run the Dial-a-fix program but the windows update program still does exactly the same as before.......Nothing.... :thumbsup:

#10 hamluis

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Posted 17 March 2008 - 09:44 AM

Microsoft Windows Update Troubleshooter - http://v4.windowsupdate.microsoft.com/troubleshoot/

Louis

#11 Mr Dazzla

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Posted 28 March 2008 - 03:48 AM

Microsoft Windows Update Troubleshooter - http://v4.windowsupdate.microsoft.com/troubleshoot/

Louis



Thanx for your response again Louis.

I have had a great read through that page and have tried a couple of things to get it working but with no avail once again.

I am running out of ideas now what to do or wether it is even worth trying to update.

I am also wondering if i can download each of the updates one by one (LONG!!!!) from individual pages???? any ideas on this possability anyone PLEASE.......!!!!!!

#12 Farbar

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Posted 28 March 2008 - 08:34 AM

Hi Mr Dazzla,

Have you tried this one? To me it is the most comprehensive solution including some of the fixes you may have already tried:

http://wiki.castlecops.com/Windows_Update_Fix

#13 ruby1

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Posted 28 March 2008 - 09:22 AM

whilst thinking around this , and was going to ask if you know your XP version has been verified as legit by Microsoft when I notice you have an open active HJT log thread open?

http://www.bleepingcomputer.com/forums/ind...mp;#entry763897


in view of this , it is probably best to wait for help on that front? there may well BE something in that log to help find why the computer is playing up and the Log experts will do that for you :thumbsup:

#14 Animal

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Posted 28 March 2008 - 02:27 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.

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#15 Papakid

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Posted 03 April 2008 - 01:29 PM

Reopened since the HijackThis log is not as of jet posted in the correct forum. Instead it is in the Missplaced logs holding forum. Mr Dazzla please read the following post carefully, your log will not be answered until it has been posted in the correct forum:

http://www.bleepingcomputer.com/forums/ind...st&p=763902

You've posted to the five day thread and linked to your log in the holding forum. I will be deleting that post also since it is only for people who have a log posted in the correct forum that has been unanswered for five days.

To avoid any further confusion and delay, I suggest that you deal with your issue here in this thread and not post a log at all. I've glanced at your log that's holding, but the mere fact that you posted about this issue after having re-installed Windows, leads me to believe that this is probably not a malware issue. To determine a solution and if there is a need for more investigation of a malware issue depends on how you went about reinstalling Windows. Please answer these questions:

1. Did you install Windows "over the top"? In other words, you went thru the setup routine using a standard XP disc (as opposed to recovery disks/partitions) without first reformatting your hard drive?

2. Did you use a standard XP disk and if so is it your legal copy?

3. If you used recovery disks, please give details. Manufactuter/model number and the process you went thru.

4. If using a standard CD and you did not install over the top, did you reformat the hard drive or wipe it completely?

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