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System Automatically Restarts After Spyware Doctor


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#1 Ed Cen

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Posted 11 March 2008 - 10:43 PM

Hi,
My nephew used by 2-year old desktop and suddenly all these unnecessary IE windows keep popping up. I was alarmed when a warning of "TrojanDownloader.xs" appeared. I quickly bought a McAfee but that didn't help. The next couple of days, I purchased the Spyware Doctor from PCTools. It appeared to have removed the adware or virus because the scary black wallpaper with a fake IP address disappeared. It had detected about 240+ adwares.

Being over-cautious this time, I immediately downloaded 2 windows update hoping that it would strengthen the security. After the updates were installed, it asked to restart the computer and I did. Since then, the system would attempt to load the settings and then restarts the system. This cycle keeps on going until I turn off the switch.

I tried different types of Safe Mode but to no avail. Safe Mode, Safe Mode with Command Prompt, From Last Good Configuration, Disable Automatic Restart after Failure, Debugging, and more.

I have a Media Center.

Please help... Thank you.


Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by TMacK, 11 March 2008 - 10:46 PM.


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#2 Ed Cen

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Posted 12 March 2008 - 06:00 PM

Thanks for viewing... I found my restore CD/DVD this morning... So I will just do a full recovery... :thumbsup:

#3 boopme

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Posted 12 March 2008 - 07:45 PM

Hello were you saying you were installing Windows service Pack 2?
You are going to do a reformat or repair install?
Well I wanted to pass along some helpful information
When should I re-format? How should I reinstall?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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