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Can't Access Random Sites - Both Ie & Firefox


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4 replies to this topic

#1 cwelsh12

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Posted 11 March 2008 - 03:04 PM

Hi there!

I am at my wits end - my computer will not connect to seemingly random sites. Not just secure sites either. Everything was working fine until a few days ago. There are a number that always work (msn.com, a number of local websites I visit often including my workplace) but the majority of everything else won't connect. Google (my homepage) works some of the time, but when I try to run a search from it I get nothing, just an error or a refresh. I have tested all my connections and it is working fine, I can still run MSN Messenger and Gmail Notifier (although I can't view my inbox). I have tested all my connection settings, flushed the DNS, ran a winsock fix, removed my firewall completely and tried to run Opera instead - NOTHING!


I am running Windows XP on a local network. Never had any problems like this in the past an no one else on the network is experiencing problems.

Any help would be GREATLY appreciated.

Thanks so much!

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#2 Billy O'Neal

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Posted 11 March 2008 - 04:02 PM

Please do an online scan with Kaspersky WebScanner.
  • Hold down your "Shift" key and click on this link: Kaspersky WebScanner, to open the Kaspersky WebScanner in a new window.
  • Click on "Kaspersky Online Scanner".
    • You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
    • The program will launch and then begin downloading the latest definition files.
  • Once the files have been downloaded click on "NEXT".
  • Now click on "Scan Settings".
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      Extended (if available otherwise Standard)
    • Scan Options:
      Scan Archives
      Scan Mail Bases
  • Click OK.
  • Under select a target to scan, select "My Computer".
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Upon completion, click on the "Save as Text" button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#3 cwelsh12

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Posted 13 March 2008 - 09:19 AM

Unfortunately I can't access that website (of course...lol).

Can I run a Hijack This log instead?

Thank you!

#4 Billy O'Neal

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Posted 13 March 2008 - 09:43 AM

No, dont want to do that yet, as the HJT team has a long backup right now, and it may be weeks before you're helped there.

Try this one instead:
Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use <Control>+A)
  • Right-click again and chose "Copy" (or <Control>+C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

Billy3

Edited by Billy O'Neal, 13 March 2008 - 09:43 AM.

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#5 TMacK

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Posted 13 March 2008 - 12:51 PM

Hi cwelsh12,

Can you explain what type of error messages you are getting?

There are many possible reasons why this is happening, and the contributing factors vary for each computer.

Start by clearing old files and settings may be preventing you from connecting to the Internet.
Go to the Control Panel then Network Connections.
Click once on your active Connection.
From the menu on the left, select Repair This Connection.
Try to connect to a site.

Is there any Proxy set or used?
Check to see if set to automatic:

In Firefox,
Go Tools/ Options/ Advanced/ click on the Network Tab, then click Settings.
Select the radio button that says Auto Detect Proxy Settings for all this Network.
Click Okay

In Internet Explorer,
Go to Tools/ Internet Options/ click on the Connections tab, then click on LAN Settings.
Select Automatically Detect Settings.
Click Okay twice.

If still no joy:

Try resetting the IP address:
Go to Start/ Run and type: cmd
Press Okay or Hit Enter. A dos Window will appear.
At the command prompt type or copy/paste:: ipconfig /release
Hit Enter.
When the prompt comes back, type: ipconfig /renew
Hit Enter.
Close the command box and and see if that fixes the connection. No reboot needed.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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