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Please help me with my computer!


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#1 Chocher08

Chocher08

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Posted 16 March 2005 - 01:17 PM

Hi, i know just about nothing about computers and have been trying to figure out what is wrong with mine forever. I took it to the computer place on my campus but they did not help me what so ever so hopefully someone here can. I have a virus from aol that is through a link in my away message it says hot pics on the beach and then has a link. It started with that just periodically popping up on the screen but now i can no longer even type on instant messanger and sometimes cannot even get online. I have downloaded several programs such as microsoft antispyware, aimfix from jayloden.com, spybot, and adware. I run these everyday but nothing seems to be helping. If you could help me in any way please email me. Thanks!


//Mod edit: E-mail address removed from public view to protect you from spam-bots.

Please see Bleeping Computers HJT Forum and submit a log there for assistance.

Edited by KoanYorel, 16 March 2005 - 01:24 PM.


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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 18 March 2005 - 12:50 AM

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.

Now click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial with screenshots on using HijackThis you can click on the link below:

How to use HijackThis to remove Browser Hijackers, Malware, & Spyware




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