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3 replies to this topic

#1 JXBlack

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Posted 10 March 2008 - 10:48 AM

I am being bothered by pop up ads by NSIS media. I am using Firefox 1.5.0.12 which is supposed to block these ads?
Any suggestions?


Thanks

Edited by KoanYorel, 10 March 2008 - 10:52 AM.
Moved from Windows XP Home forum to more appropriate


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#2 PropagandaPanda

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Posted 10 March 2008 - 01:54 PM

You have a malware infection in your computer. Please list the current anti malware programs you have installed on your computer.

Proceed to downloading Spyware S&D here
http://www.safer-networking.org/it/download/index.html

Install any updates it prompts and run a scan.

Post back here with the results.

#3 Orange Blossom

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Posted 10 March 2008 - 09:57 PM

Hello JXBlack and welcome to BC :flowers:

In order to assist you, we need additional information.

I'm assuming since your topic was moved from the XP forum that you are running Windows XP. Please confirm. Also, please tell us if you are running the Home or Pro versions and if you have Service Pack 1 or Service Pack 2 installed.

What security programs do you have installed? Please name them.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 Orange Blossom

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Posted 13 March 2008 - 01:41 PM

Hello JXBlack,

At this point, I would like you to run a scan with SUPERAntiSpyware in Safe Mode. You will, of course, install it in Normal Mode. You may wish to print out these instructions or copy them to notepad so you will have them available in Safe Mode.

Download and install SUPERAntiSpyware free found here: SUPERAntiSpyware

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into Safe Mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
Reboot into Normal Mode
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply and let us know how the computer is running.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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