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Laptop W/xp


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#1 mhull

mhull

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Posted 09 March 2008 - 09:18 AM

Hi everyone.

Specs:
Toshiba Satellite A65
OS: Windows XP Home Edition SP2
Processor: Moble Intel® Pentium® 4 CPU 2.80GHz
Speed: 2800MHz
Memory: 704Mb Ram
Video: ATI Mobility Radeon 7000 1Gp
Hard Drive: 60Gb

Sometimes when OS Windows/Browser or something gets confused I am unable to turn the notebook computer off. Like it freezes up Windows.

Control-Alt-Delete: Nothing
Pushing the Power Button: nothing. The computer stays on and the button stays lit.

I am AC power when this happens. This has happend 3 times in a year. The only way I can get the computer to turn off is to go on battery power, then remove the battery.

Really strange. I've never had a computer that when the OS gets confused you can't shut it off. Wiered that the power button is not able to turn the computer off.

Any suggestions?

Thanks
Marvin

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#2 garmanma

garmanma

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Posted 09 March 2008 - 09:37 AM

Have you tried pushing and holding the power button? Make sure all of your power options are correct. Check the Event Viewer at the time of the incident for clues
Mark
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why won't my laptop work?

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