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Laptop W/xp

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#1 mhull


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Posted 09 March 2008 - 09:18 AM

Hi everyone.

Toshiba Satellite A65
OS: Windows XP Home Edition SP2
Processor: Moble Intel® Pentium® 4 CPU 2.80GHz
Speed: 2800MHz
Memory: 704Mb Ram
Video: ATI Mobility Radeon 7000 1Gp
Hard Drive: 60Gb

Sometimes when OS Windows/Browser or something gets confused I am unable to turn the notebook computer off. Like it freezes up Windows.

Control-Alt-Delete: Nothing
Pushing the Power Button: nothing. The computer stays on and the button stays lit.

I am AC power when this happens. This has happend 3 times in a year. The only way I can get the computer to turn off is to go on battery power, then remove the battery.

Really strange. I've never had a computer that when the OS gets confused you can't shut it off. Wiered that the power button is not able to turn the computer off.

Any suggestions?


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#2 garmanma


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Posted 09 March 2008 - 09:37 AM

Have you tried pushing and holding the power button? Make sure all of your power options are correct. Check the Event Viewer at the time of the incident for clues
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why won't my laptop work?

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