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Browser Redirects--can't Install Spybot Search And Destroy


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3 replies to this topic

#1 aleafer

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Posted 08 March 2008 - 06:31 PM

Somewhat new to Windows XP and having some browser redirect issues.

Running mcafee and ad aware (which finds stuff to remove but it keeps coming right back)

I was trying to follow the steps to posting a Hijack this log, but am stuck trying to install and run Spybot search and destroy. I downloaded the program but it quits out after about 5 seconds whenever I try to install it. Not sure how to proceed from here.

thanks for any suggestions.

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#2 Orange Blossom

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Posted 08 March 2008 - 11:33 PM

Hello aleafer and welcome to BC :flowers:

Let's see if you can be disinfected without recourse to HiJack This. The HiJack This forum is extremely busy right now. If we determine that you need to post there after all, we will provide you with directions at that time.

In order to assist you, we need additional information.

What "stuff" has McAfee and AdAware been finding? Please provide full file paths. An example of a file path is this: C:\WINDOWS\SYSTEM32\bits\qmgr.dll in which qmgr.dll is the file, bits is the folder it's in, SYSTEM32 is the folder the bits folder is in, WINDOWS is the folder SYSTEM32 is in, and C is the drive it's on.

Do you have XP Home or Pro versions? Do you have SP1 or SP2 installed?

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 aleafer

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Posted 09 March 2008 - 06:27 PM

Hey, thanks for responding.

I changed a setting on Ad-Aware scan and it picked up something it didn't clean before and I think (crosses fingers) that the problem has been fixed, as I tried a couple searches and didn't have any issues. Running full scan seem to be a better idea than Smart scan for Ad-Aware.

#4 Starbuck

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Posted 09 March 2008 - 06:39 PM

Running full scan seem to be a better idea than Smart scan for Ad-Aware.

Full Scan is always.... the way to go
Even better if you run it in Safe Mode!
Thanks for the follow up information aleafer :thumbsup:

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