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Audio Driver Failure


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8 replies to this topic

#1 kmayes

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Posted 08 March 2008 - 04:33 PM

I got a new computer but I cant get the Audio driver to install. The on board audio is Realtek. It tells me there is a failure to install. I also tried a separate audio card, drivers installed fine but still no sound.

Edited by kmayes, 08 March 2008 - 04:36 PM.


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#2 Queen-Evie

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Posted 08 March 2008 - 04:50 PM

What operating system does the new computer have?

Is the sound card still installed, and if so, what is the name of the soundcard?

#3 kmayes

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Posted 08 March 2008 - 04:52 PM

Creative Labs Sound Blaster PCI. Windows XP Home

Edited by kmayes, 08 March 2008 - 04:53 PM.


#4 kmayes

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Posted 08 March 2008 - 04:55 PM

The computer is a barebones kit that I just received. I guess I should include that I dont have the volume icon in my start bar.

Edited by kmayes, 08 March 2008 - 04:57 PM.


#5 Queen-Evie

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Posted 08 March 2008 - 05:57 PM

Something to check.

Start/Control Panel.

Open Sound and Audio Devices.

Volume tab, click on Properties in Device Volume.

Play control should open.

Click on Options/Properties. Place a checkmark by everything, click OK.
Back to Options/Advanced Controls.

If under any of the categories, you see Advanced click on that, if a box opens that has
OTHER CONTROLS/1 Digital Output Only check if it's unchecked.
OR UNCHECK if checked.
It could be that it needs to be reset after driver install.

Try playing a cd or music file.
If you have sound, wonderful. If not, more troubleshooting.

PS-since you have a sound card, boot into bios and disable onboard sound.

While you have Sound and Audio Devices open, check the box that says Place volume icon in the taskbar, then click apply.

#6 kmayes

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Posted 08 March 2008 - 06:42 PM

I now have sound from my audio card. Do you have any idea as to why I cant get the on board audio driver to install? I would prefer to use the on board audio as it is much better than the sound blaster card.

Edited by kmayes, 08 March 2008 - 06:43 PM.


#7 Queen-Evie

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Posted 08 March 2008 - 10:01 PM

At least you have sound now.
As for why the onboard driver won't install, I have no clue.
Hopefully someone else will be able to help you with that issue.

#8 garmanma

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Posted 08 March 2008 - 10:52 PM

Where did you get the driver you tried to install for the onboard? I'd recommend getting it from the motherboard's support site
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#9 kmayes

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Posted 09 March 2008 - 11:33 AM

The driver is on the CD that came with the motherboard. I tried to get it from the manufacturers web site and when I tried to download the driver it always stopped.




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