Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need Help With My Network.


  • Please log in to reply
20 replies to this topic

#1 Nightkast

Nightkast

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 07 March 2008 - 02:44 PM

So a couple months ago i upgraded from DSL to Cable internet. I thought this would have been a good idea but boy was i wrong. Once i got it up and running it worked fine for a week or so than my internet would drop randomly and i would have to reset my router. I figured it was the cable company (Charter Communications) so i had them send out a tech guy and he was here for about 2 days installing new modems and what not after he did that the internet was working fine than bam started messing up again and i called charter yet again but they siad there wasnt any problems with the connection from me to them. So what i had to start doing was reset it about every 10 minutes or so. Than i figured hey it could be my wireless router (I am going through the internet hardline to the router wireless router is for my dads Ps3), so i went out and purchased a Belkin Wireless N1 router than the problem just got worse and worse from there i end up having to unplug the cat 5 cable from the back to the wireless router and make it so its the modem straight to the computer and not going through the router than i have to unscrew the cable cord from the modem and open up the network panel and refresh the IP settings about 3 or four times than plug it all back in and it works again. when i talked to the Charter guy over the phone he told me it was because i have so many tunneling adapters??? and when i type in ipconfig via Command Prompt it says i have these number Tunneling adapter: 6, 7 ,9, 11. Can anybody help me fix this problem please it is so frustrating all i want to do is play computer games and know that something im paying for is working.... :thumbsup:

BC AdBot (Login to Remove)

 


m

#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,077 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:06:08 AM

Posted 08 March 2008 - 07:31 AM

What make and model of computer do you have?
Does is disconnect if you're using a wired connection?
Can you copy the information from your IPCONFIG /ALL (at the Command Prompt) and paste it into your next post?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 10 March 2008 - 09:32 AM

I have a HP a4130n running on windows vista ultimate. and yes it does drop when im on a wired connection and it seems to only drop when my sister trys to connect wirelessy on her laptop or my dad attempts to connect on his ps3 but than again it drops randomly in the morning (when im the only one on) but it does it a lot when they are on the internet too.

Microsoft Windows [Version 6.0.6000]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Users\R P>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : RP-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : RP-PC

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : RP-PC
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-04-0B-80-80-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e468:861b:2578:fb9b%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 10, 2008 7:25:53 AM
Lease Expires . . . . . . . . . . : Thursday, March 08, 2018 7:25:53 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201327627
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:59:1043:3f57:fdfd(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::59:1043:3f57:fdfd%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D55575F8-0DFE-49DC-A047-4FF5EBA49
681}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D55575F8-0DFE-49DC-A047-4FF5EBA49
681}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . : RP-PC
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.2%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

#4 rf6647

rf6647

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:05:08 AM

Posted 10 March 2008 - 04:24 PM

Web access to the router: 192.168.2.1
Consult your documentation for User/password (if any).
It appears that you do not want 'tunneling', so turn it off.

Use the status page, logs, tables, etc. to discover IP addresses associated with
router and the Internet side of the connection (WAN, DNS)

Trouble configuring the router? Give the model so others can go on-line & do some reading.

Drop-out when connected directly computer-to-cable modem is troubling.
That's why discovering the IP for that box may be needed. The Brand & model for cable box may help
as well. That box has an IP for the local side and another IP for the Internet.

The IP of the form 192.168.xxx.1 will be useful for 'ping'
IPCONFIG /ALL when directly connected in to the cable modem should tell all.

When the connection starts to stall-out, ping by name and ping by IP will characterize the failure to overall Internet or just DNS access.

Does the PS3 have trouble with the connection? Or is it limited to the computer. Is there a bandwidth limit on the connection?

#5 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 10 March 2008 - 05:25 PM

I have a belkin wireless N1 model number f5d8231-4

WAN:71.95.241.174

DNS Addresses:66.214.48.27
68.190.192.35


ps3 has no problem connecting to it and there is not a bandwith limit it runs just fine it just seems that when another incoming connection comes in i like freaks out and drops connection. And i do not know how to turn off tunneling.

#6 Baric

Baric

  • Members
  • 47 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hudson, NH, USA
  • Local time:07:08 AM

Posted 11 March 2008 - 01:58 AM

I'm more than a little fuzzy on exactly how things are connected here. Care to define the extremely technical phrase "freaks out and drops connection"? :thumbsup:

#7 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 11 March 2008 - 09:32 AM

Alright ill explain how its all connected and explain by what i said. I have the belkin router right here in my room which is connected to my internet than my computer is connected to the router as well. I have a ps3 and a laptop that connects to it wirelessly, but what i ment by freaks out and drops connection is that at random times of the day the internet will decided to drop on me and not come back up untill i mess with it for about 5 or 10 min. I cannot tell you exactly when it drops for the fact that it is random, but i can say at night time it seems to drop only about once and when i mess with it and get it back up it will be good for the rest of the night, but during the day it will drop and i have to mess with it and it could drop about 15 more times in that day or i can get lucky and it will work just fine for the rest of the day. Thats really the best i can describe it, it's really just random drops all day. I noticed though that when my dad is at work it will not drop but if he comes home and gets on his ps3 my internet will lock up and stop responding and than i have to reset the router and modem. But than again i have had it drop on me when nobody is home, but it will do it a lot when people are home and using the internet.



Sorry if im making this difficult im trying to really word it as best as possible.

#8 rf6647

rf6647

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:05:08 AM

Posted 11 March 2008 - 11:46 AM

Make note of the settings we are about to change on the router. By making the selection for 'dynamic', this de-selects the current setting.

Needed tools: Browser (IE, Firefox, other); Command Prompt Window ( start ! run ! cmd )
Assumption: Charter Comm uses a dymamic connection, no MAC restriction
  • Connect Router, User Manual, P 15 <matches your latest post>
  • Configure Router [step 3], User Manual, P 22
    • browser: 192.168.2.1
    • login
    • Left panel ! Connection type ! Dynamic ! Next ! apply changes (User Manual p 26)
    • Left panel ! Utilities ! Restart Router
  • Confirm Status
    • browser: 192.168.2.1 ! login
    • Left panel ! LAN Setup ! DHCP Client List
    • cmd /k, ipconfig /all .....(command promt window)
    • copy results (icon upper left ! edit ! mark ! sweep mouse ! enter )
  • Expected Result: no more tunnels
Quick check Internet from Command Prompt Window
  • ping 66.214.48.27
  • tracert 66.214.48.27 ! ctrl-c ......abort command after about 3 lines)
Expected results
  • ping > reply & text name for IP ....... (if no reply, use next command)
  • tracert > text name for IP ! Tracing route to 66-214-48-27.static.hspr.ca.charter.com [66.214.48.27]
Troubleclearing
  • ipconfig /flushdns
  • ipconfig /registerdns ..........invoke this command if repeating troubleclearing
  • repeat quick check commands
Your Belkin router has an excellent front panel display showing all elements of your home network & Internet status.

When you seem to lose the connection, perform the quick check and troubleclearing.

Share the results.

#9 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 11 March 2008 - 09:11 PM

Alright i did that i already had the connection type set to dynamic. but i still clicked it and reset my router.


The part i was confused on was:

Confirm Status
browser: 192.168.2.1 ! login
Left panel ! LAN Setup ! DHCP Client List
cmd /k, ipconfig /all .....(command promt window)
copy results (icon upper left ! edit ! mark ! sweep mouse ! enter )


I was at the DHCP Client List and i opend up command prompt than from there i did (edit, mark, than i swept the mouse highlighting all of it than hit enter but i dont know if that was exactly what i was supposed to do).


than when i ping the ip i get this


Pinging 66.214.48.27 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.214.48.27:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


and when i do the tracert i get what you posted




when i type in ipconfig /flushdns this is what i get

C:\Users\R P>ipconfig /flushdns
The requested operation requires elevation.


I get the same for the register DNS aswell.



Im sort of lost i attempted your steps though any help?

#10 rf6647

rf6647

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:05:08 AM

Posted 12 March 2008 - 05:25 AM

The part i was confused on was:
copy results (icon upper left ! edit ! mark ! sweep mouse ! enter )

I was at the DHCP Client List and i opend up command prompt than from there i did (edit, mark, than i swept the mouse highlighting all of it than hit enter but i dont know if that was exactly what i was supposed to do).

My 'express' instructions just show my laziness. This was the 'copy text' operation from the command prompt window. Next
  • Paste text (use Notepad or Reply Window here) 'ctr'+v' is the keyboard shortcut for paste
  • Examine 'ipconfig' . Have 'tunnel' connections disappeared?

Ping statistics for 66.214.48.27: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
and when i do the tracert i get what you posted

  • Ping is rejected in this case. 'Tracert' is useful.

when i type in ipconfig /flushdns this is what i get
C:\Users\R P>ipconfig /flushdns
The requested operation requires elevation.
I get the same for the register DNS aswell.

  • I speak 'XP'. Are you using 'vista'?

Im sort of lost i attempted your steps though any help?

When the connection drops......Do not freak out.........let's Poke Windows.......get some useful info
tracert [numeric IP] Once the lines of the route move past your cable modem with identifying info, it is not your problem
tracert <name from DNS> [numeric IP] --- when the name is added to the response, this important network element <DNS> is reachable. Not all IP's are registered with DNS
  • tracert yahoo.com
This form of 'tracert' mimics the usage of the browser. But this usage will 'freak you out'. If the DNS was not reachable, your back to guessing "is the cable signal 'dead?" ... "is my Windows gone wacky?" "is the Internet overloaded?"

Results: Tracing route to yahoo.com [216.109.112.135]

Using browser with the numeric url: http://216.109.112.135 .............. avoids using DNS for the lookup
  • Samples of command usage
From Illinois - partial results shown
Tracing route to charter_com.com [64.158.56.38]
over a maximum of 30 hops:

1 <1 ms....<1 ms....<1 ms.... 192.168.2.1
2 *.............*...........*............Request timed out.
3 11 ms.......7 ms......*............172.31.19.174
4 9 ms.......11 ms.....*............sl-gw36-chi-10-0.sprintlink.net [144.223.139.253]

Using numeric IP from above - I cannot explain; From Illinois, I expected a link to Missouri (St. Louis)
C:\>tracert 64.158.56.38
Tracing route to unknown.level3.net [64.158.56.38]

C:\>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\>ipconfig /registerdns

Windows IP Configuration

Registration of the DNS resource records for all adapters of this computer has b
een initiated. Any errors will be reported in the Event Viewer in 15 minutes..

So let us go poke the beast the next time it rears up!

#11 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 12 March 2008 - 12:25 PM

Yes i am using Windows Vista. alright i will do the sweep thing when i get back to my house (I am at school at the momment >.<) But from what i can remember no the tunnels have not dissapeared they are still there from what i can remember but i will go back and check it. One question could this be windows itself messing up cause my internet from what charter says is working just fine and my router has the latest firmware. Could this be Vista itself messing up? When i get back to my house i will paste the results and the tracert results.

#12 rf6647

rf6647

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:05:08 AM

Posted 12 March 2008 - 02:59 PM

I judge this to be a Vista problem. Keywords: teredo, isatap
http://support.microsoft.com/kb/932520/en-us

In Device Manager, if you find the yellow !, can you explain it? In general, it is safe to uninstall devices with a yellow !.
The next restart of the computer forces Vista to re-enumerate all devices. Perhaps the condition that 'discovered'
this device no longer exists.
Two paths to Device Manager........(my xp view)
Start ! Run ! devmgmt.msc
Start ! Control Panel ! system ! hardware ! device manager

Vista Solution Center
http://support.microsoft.com/ph/11732

Left Panel ! Networking ! ........Here is where I am searching for info..........Relates to wake from power save
http://windowshelp.microsoft.com/Windows/e...1033.mspx#EAMAC

Keep on plugging along!

#13 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 12 March 2008 - 05:16 PM

Yes i do see a yellow ! it is under the tab:

Network adapters, than Microsoft 6to4 adapter.


So i am safe to uninstall that? ill try to do that and see what it does.

#14 rf6647

rf6647

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:05:08 AM

Posted 12 March 2008 - 05:24 PM

Yes, safe to uninstall. That symbol declares the device in-trouble (disabled). If that hardware device is truly present, it will come back. That 6-to-4 adapter is specialized to corporate networks (the best I can decipher from one KB article @ Microsoft).

#15 Nightkast

Nightkast
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:08 AM

Posted 12 March 2008 - 05:35 PM

Alright on the whole device manager list that was the only thing with a yellow ! so i uninstalled it do you think that could have been the problem?? i also see though 2 USB mass storage devices with a yellow ! but i figure that cannot interfer with my internet.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users