Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop Hard Drive Acting Naughty


  • Please log in to reply
20 replies to this topic

#1 Martel

Martel

    Drfixup Human Internet Solutions


  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 07 March 2008 - 01:27 AM

My HPze4560us laptop hard drive quit booting so I attempted to do a repair with fixmbr

No luck
Just goes right back to the C:\

I would like to analyze it, if that is the correct next step.

It is a Hitachi Travelstar 37 gig.

I have removed it and put it in a cage 2.0 usb cable.

It reads healthy using computer management

But I can't get to my files it just bogs my desktop computer down.

And I have reached the end of my knowledge. :thumbsup:

BC AdBot (Login to Remove)

 


#2 Kristopher McDougall

Kristopher McDougall

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Issaquah, WA
  • Local time:06:57 AM

Posted 07 March 2008 - 01:55 AM

Did you do the fixmbr int he recovery console? I would put the hd back in the laptop and I would try to run a chkdsk /r first to let it attempt to fix errors on the drive, then i would do fixmbr and also fixboot then see if the computer boots. If so i would backup your data and run additional disk checks to see what the problem is (hd failure, virus, etc ... ) If it does not boot I would try to use hiren's boot cd and use one of the many file/disk recovery programs to see if you can get it to read anything off the drive. Something else to try is to see if you can get a ghost image of the drive. Good luck to you.

#3 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,107 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:07:57 AM

Posted 07 March 2008 - 04:09 AM

Here is the link to Hitachi for the HDD utilities. You should be able to scan the drive in the laptop since its a bootable CD it will boot from the cd instead of the HDD. Follow the above recommendations provided by Kristopher and then scan the drive with the manufacture utility.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#4 Martel

Martel

    Drfixup Human Internet Solutions

  • Topic Starter

  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 07 March 2008 - 07:38 AM

Kristopher,

Yes, before I pulled it out I was getting "Error loading operating system" I went to recovery console and tried fixmbr and the chkdsk \r

It acted as if it were performing but...It just sat there saying 0% complete for about an hour.

Sneakycyber,

If I understand correctly I should put it back in and try and run the hard drive utilities...

#5 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,107 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:07:57 AM

Posted 07 March 2008 - 03:37 PM

Yep :thumbsup:

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#6 Martel

Martel

    Drfixup Human Internet Solutions

  • Topic Starter

  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 07 March 2008 - 11:26 PM

I installed the hard drive back into the laptop struggling with myself to avoid putting it in the freezer as somebody suggested.

I got the dtf image from the Hitachi site

It took me awhile but I figured out how to create a bootable cd from the image dft32_v412_b01 (whew).

Anyway... I put the cd in the laptop and it booted right into dos with a funky looking prompt [DR-DOS] C:\ ...I'm like WTF?

At this point I have no idea what to do.

However, I can see all my folders and documents in dos.. WOO HOO (I Think)

I can manuever around the tree seeing my precious files as they beckon like caged animals awaiting rescue.

Again I have no clue what to do.

Also I tried to find and download the hiren's boot cd to no avail I can go to Hiren's site and read about it all day long but all efforts to find and download it have been in vain.

==
One other thing I noticed when I hit the dos command "dir" I have zero bytes free.

I am wondering if that has anything to do with it not being able to get going.
BC the last thing I did before this problem occured was dump 500 photos from my camera into there.

Edited by Martel, 07 March 2008 - 11:57 PM.


#7 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:57 AM

Posted 08 March 2008 - 09:24 AM

The freezer trick is a last ditch effort to recover data - and it can damage the drive further. Stay away from it!!!

0 bytes free on a hard drive will create a huge amount of problems - Windows does stuff in the background that requires free disk space.

I would suggest using a copy of a Live Linux distribution or a copy of the Ultimate Boot CD to move all of the photo's off of the hard drive - then see what you're able to do.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,107 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:07:57 AM

Posted 08 March 2008 - 05:08 PM

As posted above a drive with absolutely no space is bad news with windows. You may have seen an little window warning you that your disk space is dangerously low. You can find a copy of Windows ultimate boot CD Here. There is also Bart PE but you will need to create the build your self using a windows XP cd.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#9 Martel

Martel

    Drfixup Human Internet Solutions

  • Topic Starter

  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 08 March 2008 - 11:18 PM

Sneakycyber

That Bart's PE and the UBCD4Win 3.12 were Windows programs.

I can't get into windows, but they will be helpful when I do.


usasma

I downloaded and made a Ultimate Boot CD. with iso buster and Nero

Just when I thought I knew something......

It was like proudly learning the ABC's, then the teacher plops a dictionary and a set of encyclopedias on your desk.

I tried booting from that Ultimate Boot CD and nothing happened. (Other than starting in Caldera DR-DOS).

Matter of fact the laptop always starts in Caldera DR-DOS now.

my prompt is [DR-DOS] A:\ at startup I don't even have an A: (You can call home and ask my wife).

If I change to c: it becomes [DR=DOS] C:\

On the hunch that my main malfunction is the fact that the hard drive is packed beyond capacity with zero bytes free,
I had this big idea...what if I deleted say...flight simulator 5 just to make some room on the drive...

I tried going into the directory cd flitsim5

My prompt changes to [DR-DOS] C:\FLTSIM5\

so I try a del *.*

It displays
FILES NOT ERASED INVALID DIRECTORY

Next I try to delete a single file del weather.fso

same response
FILES NOT ERASED INVALID DIRECTORY

I also tried the Caldera DOS UNSECURE command ...no go



So maybe I did something wrong when I burned that iso...I put it in my working computer and it comes up as a web page and looks exactly and I mean exactly like this without the advertisements.


Here is a picture of the UBCD files
Posted Image

#10 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,107 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:07:57 AM

Posted 09 March 2008 - 04:17 AM

Those two programs are bootable they are meant to be compiled and burnt to a cdrom and then you boot the computer with the disk in the drive it will boot from the cdrom instead of the HDD. You will also need to make sure in your bios that the cdrom drive is set as your primary boot device otherwise it will continue to boot from the HDD.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#11 Martel

Martel

    Drfixup Human Internet Solutions

  • Topic Starter

  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 09 March 2008 - 10:05 PM

You are right, that was it... I burned the iso of The Windows ultimate boot CD.

loaded it and the blue dos looking window came up.

It has the following choices...

Mainboard Tools
Hard Disk Tools
File Syatem Tools
Other Tools
User-Defined Tools
DOS/Linux Boot Disks
*Boot First Hard Drive
*Boot Second Hard Drive


Not sure which way to proceed...

I will continue to EDIT this post with new info as I find it...

here is what I have tried so far...

UNDER other tools I CHOSE ANTI VIRUS MALWARE TOOLS...


Then I chose McAfee

It said..."This program is more than 9 months old"


McAfee Scan

results are

Summary report on C:\*.*
Master Boot Record................... 1
Possibly infected....................... 0
Boot Sector(s).......................... 0
Possibly infected....................... 0


Summary report on Q:\*.*
Total files:................... 258
CLEAN:......................... 258
Master Boot Record................... 1
Possibly infected....................... 0
Boot Sector(s).......................... 1
Possibly infected....................... 0

Time: 00:00:02

Next I ran the F-PROT ver 3.16f anti-virus program

It said the anti virus program is rather old and may not contain new viruses

I chose DUMB scan all files

Results of virus scanning:

Files: 282
MBRs: 1
Boot sectors: 1
Objects scanned: 268

Time: 0.02

No viruses or suspicious files/boot sectors were found

Ran a memory test it checked ok on all

I HAVE these drives showing up under disk tools

Volume in drive Q is MS-RAMDRIVE
Volume in drive T is UBCD410
Volume in drive A is NwDsk342fds
Volume in drive U is Navigator Open Source Project


After navigating through several of the menus I tried c:
and it popped up

Volume in drive C\ is UBCD410

NOTE* I still do not see my original file tree...........am I behind a partition?


EDITED to add new findings

Edited by Martel, 10 March 2008 - 08:31 PM.


#12 Martel

Martel

    Drfixup Human Internet Solutions

  • Topic Starter

  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 17 March 2008 - 08:51 PM

I have tried everything.

The latest ..I connected the laptop HD in a USB enclosure and ran start/cmd/chkdsk f: /r

It started checking and the message came back ...
"File record segment 8 unreadable"
and so on and so on
until it got to about 899 I quit watching and went to watch the news when I returned the dos window was gone

My computer sees it but can't get into the F:drive

#13 hamluis

hamluis

    Moderator


  • Moderator
  • 55,550 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:57 AM

Posted 18 March 2008 - 09:11 AM

My guess is that your Master File Table or NTFS or something...is really messed up and chkdsk cannot read portions of the drive.

The only cure I know for such is low-level format or format/clean install, depending on what you use for the format.

http://www.tomshardware.com/forum/237751-3...unreadable-help

Louis

#14 Martel

Martel

    Drfixup Human Internet Solutions

  • Topic Starter

  • Members
  • 1,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina U.S.A.
  • Local time:06:57 AM

Posted 18 March 2008 - 08:03 PM

I was hoping to salvage my three thousand or so pictures from the drive first... :thumbsup:

#15 hamluis

hamluis

    Moderator


  • Moderator
  • 55,550 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:57 AM

Posted 19 March 2008 - 08:00 AM

Understood :flowers:, but sometimes we have to make hard choices.

I suggest that you implement a backup strategy (on something other than the laptop hard drive) once you get this squared away.

And...my perspective could be wrong, I can only go by my personal experiences and what I have read. Maybe someone else has suggestions that offer more hope, so don't be hasty :thumbsup:.

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users