Hello ALKO and welcome to BC
It confuses things when you post duplicate topics. If you find you have misposted something, please send a private message to a moderator and we will be happy to move it for you.
Monty007, ALKO doesn't have an HJT log posted.
ALKO: In order to provide you with proper disinfection instructions, we need to know more information.
What is your operating system: Windows XP, Vista, etc.?
Besides Norton, what other security programs do you have installed?NOTE WELL
: If by chance you are following the directions in the link Monty007 provided, DO NOT
turn off system restore. If you have already done so, please turn it back on. It is better to have an infected workable state to return to than not have that option if something gets badly messed up. Here at BC we flush the restore points AFTER
the infection has been removed.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
An ounce of prevention is worth a pound of cure
SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.