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Help..annoying Pop-ups!


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#1 Reptilos

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Posted 04 March 2008 - 06:05 PM

hello,
i am new in this forum but i found it very interesting...Good job guys, keep on..
About my problem. I can't remove some very annoying pop-ups. Although i use firefox I have pop-ups in IE. I have run a lot of anti-spy programs but with no results. Some of the pop-ups are (http://d2.zedo.com/jsc/d4/ff2.html?n=760;c=102/18;s=4;d=16;w=720;h=300,http://www.instantaction.com/account/register/?utm_source=INT&utm_medium=5903&utm_campaign=NB&esrc=neverblueINT&psrc=5903 and adstrgt.com). In addition the superantispyware program that i use has found 2 infenctions that can not be removed. These are rootkit.tncore/trace and adware.tracking cookie. I don't know if these infections are comparative with the pop-ups. Anyway..
I have also to add that i have not big expirience in the use of hijackthis program.

Thanks in advance



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#2 Orange Blossom

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Posted 05 March 2008 - 02:10 AM

Hello Reptilos and welcome to BC :flowers:

Thanks for posting the sites the pop-ups refer to, and thank you for NOT making them live links. That provides us with some good information to start on. We do need a bit more though. What is your operating system: Windows XP, Vista etc.?

i have not big expirience in the use of hijackthis program.


HiJack This is a program designed to be used under the supervision of a Malware Expert. You could really reek havoc with your system if you used it and didn't know what you were doing. Such logs are posted only in the HiJack This forum. If it is determined that you need to post a log, we will provide the directions at that time.

Did you run your SUPERAntiSpyware scan in Safe Mode?

Please post the SUPERAntiSpyware log in your next reply and indicate whether it was done in normal or safe mode.

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#3 Reptilos

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Posted 05 March 2008 - 03:18 AM

My computer runs win xp pro with sp2.
I used SUPERAntiSpyware in Safe mode but with no result again...
Here is the log file.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/05/2008 at 10:06 AM

Application Version : 4.0.1154

Core Rules Database Version : 3414
Trace Rules Database Version: 1406

Scan type : Quick Scan
Total Scan Time : 00:22:58

Memory items scanned : 158
Memory threats detected : 0
Registry items scanned : 346
Registry threats detected : 0
File items scanned : 4125
File threats detected : 2

Adware.Tracking Cookie
C:\Documents and Settings\Pantelis\Cookies\pantelis@fliptrack[1].txt
C:\Documents and Settings\Pantelis\Cookies\pantelis@zedo[1].txt

#4 Orange Blossom

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Posted 05 March 2008 - 03:39 AM

Hello Reptilos,

Thanks for posting the log. SUPERAntiSpyware found just a few tracking cookies. I'm going to consult with some others to see where to go from here in identifying what is causing your problems.

In the meantime, I encourage you to read the following about cookies and work to block such cookies.

Tracking cookies are not a threat, but there are privacy concerns. Tracking cookies are a kind of third party cookie. You can read more about the kind of cookies and how to block unwanted cookies in IE in the in this post: http://www.bleepingcomputer.com/forums/ind...st&p=702871

The links he provides alsowill tell you how to block third party cookies in IE.

You can set up Firefox to block unwanted and unneeded cookies this way:

Click on Tools --> Options --> Privacy

Make sure there is a check mark by "Accept Cookies from Sites." Then in the box just below, make sure the window says "Ask me every time."

What this will do is that every time a site wants to put a cookie on your computer, a little window will pop up asking you if you want to accept it. The first time it shows up, click on "Show details". From then on, except when you reinstall Firefox or in some instances update it, the details will always be shown. There you can see who wants to put it on your computer and whether it is a session cookie or a permanent cookie.

You can add the site to your black list or white list by putting a check mark Use my choice for all cookies from this site and clicking on Deny which adds it to the black list or Allow for session or Allow. The latter choice means that any permanent cookies will stay on your computer until they expire or you delete them. The former choice means that the cookies will always go away when you close your browser. Either way, the sites will be added to the white list.

You can see what cookies are installed by clicking on the Show Cookies button on the privacy screen where you set the cookie options. When you click on Exceptions you will see the list of sites blocked from or permitted to set cookies. You can manually add sites to the block or allow list here, and you can also remove sites from the list.

Security programs such as Spywareblaster - prevents spyware from being installed on your PC. - Tutorial: Using SpywareBlaster will add many sites to the block list to protect you from tracking cookies.

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#5 quietman7

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Posted 05 March 2008 - 10:52 AM

Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".
-- If using Windows Vista be sure to Run As Administrator.

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply.

Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply.
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#6 Reptilos

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Posted 06 March 2008 - 08:34 PM

Hello,
finally i DID IT!!! :thumbsup: !!!
I removed the spy i had. I used ComboFix and every now is ok. Thanks guys for your time.

#7 quietman7

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Posted 07 March 2008 - 09:07 AM

While I'm gald to hear that your problem has been resolved, you should not be using Combofix unless instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.

With that said, now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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