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Red X On C Drive


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#1 Walter Sudol

Walter Sudol

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Posted 04 March 2008 - 03:42 PM

I am running windows xp version 2 sevice pack 2. Computer started to get an excessive number of pop-ups. Ran Webroot spy sweeper and it detected a number of items at high risk. Selected option to quarantine items, but the pc would freeze when spy sweeper would attempt to quarantine. Got advice from a consultant to install microsoft windows defender. When I attempted to install defender, i noticed that a red x appeared on my local c drive and it was not accessible. did some research on the internet about a red x and it indicated that combofix might be able to fix problem. ran combofix and posted log on bleepingcomputer.com on March 2, 2008. As advise i did not take any action after running combofix. The pop-up have stopped, but computer is slow when using the internet and red x is still on the c drive although I can get to the files when the x is clicked on. I ran spy sweeper again today and it only found cookies that where at a low risk. Any advice as to what to do at this point? Walt Sudol

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#2 Billy O'Neal

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Posted 04 March 2008 - 04:38 PM

You should NOT use ComboFix unless under the direction of a trained malware removal Expert.

You are still infected if the red X is still on your C drive.

You should post a HijackThis log.

Please read this topic, and follow its instructions. http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Please refrain from running any other tools on your system until helped by a trained malware removal expert.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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