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Audio Virus?


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2 replies to this topic

#1 cpalar001

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Posted 04 March 2008 - 02:35 PM

This problem is occurring on Windows XP. When I open IE, sometimes, not all the time, advertisements will begin playing through my speakers. These advertisements range from previews for movies, artists, foreign products, pretty much anything. I have performed virus scans several times with various programs, removed the infected files, deleted all system restore points and then rebooted. Still, the virus is there. The problem is just becoming a nuissance because I will be listening to music and the advertisements will begin to play, or I will be sitting on the computer in the morning and the sounds begin to blare through the speakers...it's just annoying. Any ideas what this problem could be? Thanks, let me know if I forgot anything.

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 Da.One

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Posted 04 March 2008 - 06:39 PM

I think we just had someone with the same problem right here:
http://www.bleepingcomputer.com/forums/t/134358/speakers-coming-on-with-commercials/

Try following the steps provided in that topic. However, to keep things neat, please post your resposes, logs etc in this topic.

#3 Orange Blossom

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Posted 05 March 2008 - 01:26 AM

Hello cpalar001 and welcome to BC :flowers:

Please do not follow the directions in that other topic. SDFix is not a tool to be used for removal of adware.

Instead, please run a scan with SUPERAntiSpyware in Safe Mode. You will, of course, install it in Normal Mode. You may wish to print out or copy to notepad the following instructions as you will not have access to the internet in Safe Mode.

Download and install SUPERAntiSpyware free found here: SUPERAntiSpyware

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into Safe Mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
Reboot into Normal Mode
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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