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No Sound Device

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3 replies to this topic

#1 jacksidew


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Posted 03 March 2008 - 01:54 PM

just rebooted computer from fresh and now have no sound, speakers hooked up and used to work before reboot, by professional? but now it does not detect sound device. what do i do.

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 pip22


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Posted 03 March 2008 - 02:06 PM

not sure why you think this is the correct place for sound problems, but that aside you may have to re-install the driver for the sound-chip. But you/we need to know what make/model the sound-chip/sound-card is.

If you don't know/can't remember, download 'Belarc Advisor' to generate a system info audit and post it on the forum:

#3 jacksidew

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Posted 03 March 2008 - 02:38 PM

Windows XP Home Edition Service Pack 1 (build 2600) Compaq Presario 061 DM173A-ABA S5200NX NA310 0n41411RE101ECHO 10
System Serial Number: MXK34321TH
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4G533LA REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. 3.16 08/05/2003
Drives Memory Modules c,d
114.69 Gigabytes Usable Hard Drive Capacity
96.55 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
SONY CD-RW CRX215E5 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3120025A [Hard drive] (120.03 GB) -- drive 0, s/n 3JT23TA5, rev 4.06, SMART Status: Healthy 760 Megabytes Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 114.69 GB 96.55 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Comp1 3/3/2008 1:41:37 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel® 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel® 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel® 82801DB/DBM USB Universal Host Controller - 24C2
Intel® 82801DB/DBM USB Universal Host Controller - 24C4
Intel® 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
Lucent Win Modem

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: / 21
Dhcp Server:
Physical Address: 00:0C:6E:E3:59:C4

Networking Dns Servers:
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 02/12/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q329048 - Unrated (details...)
Q329115 - Unrated (details...)
Q329170 - Unrated (details...)
Q329390 - Unrated (details...)
Q329834 - Critical (details...)
Q810833 - Low (details...)
Q815021 - Unrated (details...)
Q816093 - Critical (details...)
Q817787 - Unrated (details...)
Q823182 - Unrated (details...)
Q823559 - Unrated (details...)
Q823718 - Unrated (details...)
Q824105 - Unrated (details...)
Q828035 - Unrated (details...)
Q833987 - Critical (details...)
Q835732 - Critical (details...)
Q837001 - Important (details...)
Q839643 - Moderate (details...)
Q839645 - Important (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873339 - Important (details...)
Q873376 - Critical (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896424 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Critical (details...)
Q904706 - Critical (details...)
Q905414 - Moderate (details...)
Q905495 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911567 - Important (details...)
Q911927 - Important (details...)
Q912919 - Critical (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q914798 - Moderate (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Important (details...)
Q917953 - Important (details...)
Q918439 - Critical (details...)
Q918899 - Critical (details...)
Q919007 - Important (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q921398 - Moderate (details...)
Q921883 - Critical (details...)
Q922616 - Critical (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q924191 - Critical (details...)
Q924496 - Moderate (details...)
Q925486 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP1 (SP1)
Windows XP
KB842773 on 3/3/2008 (details...)
KB893803V2 on 3/3/2008 (details...)
KB898461 on 3/3/2008 (details...)
No details available

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 02/12/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 4e93be96
Microsoft - Internet Explorer 55277-OEM-0050101-73841 (Key: C9KJ8-MYHYJ-R9DHB-PDFPW-8XDPQ)e
Microsoft - WebFldrs XP 12345-111-1111111-12966
Microsoft - Windows XP Home Edition 55277-OEM-0050101-73841 (Key: C9KJ8-MYHYJ-R9DHB-PDFPW-8XDPQ)e

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version *
Adobe Reader Version *
Belarc, Inc. - Advisor Version 7.2v *
CA - Host Intrusion Prevention System Version 1, 0, 0, 0 *
CA - Host Intrusion Prevention System Version 1, 2, 0, 1 *
CA - Host Intrusion Prevention System Version 1.0 *
CA - Host Intrusion Prevention System Version 6.5 *
CA - QOELoader Application Version *
CA Anti-Spyware Application Version 9, 0, 0, 6 *
CA Anti-Spyware Application Version *
CA Anti-Virus Version *
CA Personal Firewall Version *
CA Security Center Version *
CA Security Suite Version *
CA, Inc. - CCProvSP Version *
CA, Inc. - CCUpdate Version *
CA, Inc. - eTrust PestPatrol Realtime Protection Version * Cinematronics - 3D Pinball Version 5.1.2600.0 *
Computer Associates Antivirus Version *
Google Updater Version 2.0.734.29932.beta *
Microsoft ® Windows Script Host Version *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.1 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Open Database Connectivity Version 3.520.9030.0 *
Microsoft Windows Media Player Version *
Microsoft® MSN ® Communications System Version 7.02.0005.2202 *
Microsoft® Windows Media Player Version *
MySpaceIM Version 1.0.754.0 *
Sun Microsystems, Inc. - Java™ Platform SE 6 U3 Version *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 8,1,0,421 *


* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-7, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.


#4 garmanma


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Posted 03 March 2008 - 09:53 PM

Sound driver for Compaq Presario S5200NX
Posted Image
why won't my laptop work?

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