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Error Loading Operating System Win Xp Sp2


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12 replies to this topic

#1 Martel

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Posted 02 March 2008 - 08:29 PM

Win XP sp2

I turned my laptop on and it will not boot up.

I get my HP screen and at bottom says the usual press f2 for setup

then next I get a black screen with the message.

"Error loading operating system"

HELP! :thumbsup:

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#2 usasma

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Posted 02 March 2008 - 08:39 PM

Do you have the restore disks for your system?
Or, do you have an XP installation CD for your system?

If not, then I'd first suggest trying a bootable hard drive diagnostic from the manufacturer of your hard drive.

- John  (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message.

 

My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)
FYI - I am completely blind in the right eye and ~30% blind in the left eye.

If the eye problems get worse suddenly, I may not be able to respond.
If that's the case and help is needed, please PM a staff member for assistance.


#3 Martel

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Posted 02 March 2008 - 09:08 PM

No no disks,
it is about 5 years old and the hard drive is packed.

The last thing I did b4 shutting down was add about 500 pictures.

That probably maxed the hd out.

#4 Martel

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Posted 03 March 2008 - 11:56 AM

I found the restore CD kit in the attic.

There are 5 restore disks and an operating system CD

Woo Hoo! (I think)
:thumbsup:

#5 hamluis

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Posted 03 March 2008 - 01:55 PM

I would first go into the BIOS (if possible) and see if the hard drive is properly detected.

Is this "operating system CD" a Windows XP CD? I mean...what version of XP is supposed to be on it?

Or is it a recovery CD?

What's the model laptop, please?

Louis

#6 Martel

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Posted 03 March 2008 - 03:43 PM

In the bios the hard drive is detected

The cd is the operating system cd
windows xp home sp1

I also have a set of 5 recovery cds

Model is HP Pavillion ze4560us

Also I can get into DOS


In dos there are no directories
there are 90 files totaling 5,309,686 bytes with 854,016 bytes free

I have tried dir *. and no directories exist

I have tried cd\ and I seem to be at at the top

also the "tree" command results in

CDR101: not ready drive Q Abort, Retry, Fail

Q: seems to be the cd


1. Would it be possible to use a firewire and transfer my wanted files out of the laptop then format and reinstall the os?

OR

2. What about removing the hard drive putting it in another machine, pulling my files off then formatting.

Edited by Martel, 04 March 2008 - 03:18 PM.


#7 usasma

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Posted 05 March 2008 - 08:35 AM

Put the operating system disk in the drive
Reboot
Press "Esc" as the screen first shows activity - that'll get you into the boot menu
Choose the CD drive to boot from.

If it starts to load Windows, then you're on your way to recovering the OS
If you've got IE7 installed, check this link first: http://support.microsoft.com/kb/917964
Then perform a repair install: http://www.michaelstevenstech.com/XPrepairinstall.htm

If you have difficulties, please post back with the appropriate error messages

- John  (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message.

 

My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)
FYI - I am completely blind in the right eye and ~30% blind in the left eye.

If the eye problems get worse suddenly, I may not be able to respond.
If that's the case and help is needed, please PM a staff member for assistance.


#8 Martel

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Posted 05 March 2008 - 10:01 AM

With OS cd I choose boot from cd.

next it says press any key to continue.
and that is where it ends,
Same thing every time.

BUT

I took an XP cd the actual program and stuck it in there then tried to boot and got the same message.

I tried it several times and suddenly it came up as if I were going to load XP.

I have stopped there

Can I overwrite XP and save my files or do a repair?

Edited by Martel, 05 March 2008 - 10:15 PM.


#9 usasma

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Posted 06 March 2008 - 09:52 AM

I would suggest repairing XP and saving your files as soon as you're done. There's an issue with your system here and until it's figured out, your data is at risk.

Using the Recovery Console can help out with several boot problems (if there's no underlying hard disk problems). Run the following commands from the Recovery Console:
chkdsk /f /r
fixboot
fixmbr

- John  (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message.

 

My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)
FYI - I am completely blind in the right eye and ~30% blind in the left eye.

If the eye problems get worse suddenly, I may not be able to respond.
If that's the case and help is needed, please PM a staff member for assistance.


#10 Martel

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Posted 07 March 2008 - 12:44 AM

I have not been able to run fixmbr or any other command, I believe I have an underlying hard disk problem.

I am going to switch my focus on saving my data.
I am going to seek answers in the Bleeping Hardware department.

Thanks for all the help!

#11 grap6b

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Posted 07 March 2008 - 04:32 PM

Insert a bootable Xp-sp2 cd in your disk drive and then try to boot your computer. When computer says press any key to boot with cd just press any key. Now repair your windows-xp. I hope that this process will work.

#12 Billy O'Neal

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Posted 07 March 2008 - 04:38 PM

@grap6b , it seems that usasma has already handled this issue:

I have not been able to run fixmbr or any other command, I believe I have an underlying hard disk problem.

I am going to switch my focus on saving my data.
I am going to seek answers in the Bleeping Hardware department.

Thanks for all the help!


Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#13 Martel

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Posted 07 March 2008 - 11:44 PM

grap6b

I tried that, and had no luck running the repair commands...fixmbr, fixboot etc...

It's no suprise, bc if it works for every other computer in the world mine will be the exception.

I have switched my efforts to repairing the hard drive http://www.bleepingcomputer.com/forums/t/134983/laptop-hard-drive-acting-naughty/

I have been having some success, thanks to help from Bleeping Computer users who have been kind enough to point me off in the right direction.

I feel like I am running around in a maze bumping blindly into walls and dead ends until I get a Bleeping reply here.

This place is a great resource of knowledge and skill.




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