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Posted 02 March 2008 - 01:54 PM
Posted 02 March 2008 - 05:06 PM
Posted 03 March 2008 - 05:09 PM
Since reinstalling the drivers didn't fix it, I'd suspect that either you're still infected or that you've had a massive failure of your motherboard (unlikely).
I'd suggest that you download this free program and use it to clean your temporary files: http://www.ccleaner.com/download
Please use the default settings to clear the temporary files. The more advanced features are dangerous to use, so please avoid them.
Also, I'd suggest that you use a couple of these free online scans to see if there are any traces of infection still on your system. Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:
<links compiled on 02/14/2008>
Posted 03 March 2008 - 05:34 PM
Upper and lower filter keys is a fix for problematic optical drives. The yellow exclamation points are indicating the faulty devices. those probably have a corrupt or still missing drivers. I would use John's links and stay away from registry cleaners
I keep getting "The device is not working because Windows cannot load the drivers required for this device. Code 31". Someone suggested there may be a problem with the high and low filters in the registry. I just want to fix the problem.
Edited by garmanma, 03 March 2008 - 05:34 PM.
Posted 03 March 2008 - 05:50 PM
Posted 03 April 2008 - 08:52 AM
At this point, I'm not doing anything unless John tells me to!
Thanks for your input,
Posted 03 April 2008 - 10:59 AM
Posted 03 April 2008 - 12:49 PM
Posted 03 April 2008 - 05:36 PM
Well...my question would be...did the original poster follow the last suggestions John made concerning malware scans?
If so, what feedback can you share?
To HombreUSA: You would probably get better feedback/response if you not piggyback on this thread and create your own. I cannot say that you ought to post at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ but removing an AV program certainly increases one's chances of being infected, IMO.
Personalized help for issues is available at http://www.protonic.com (the only one that I'm familiar with)
Otherwise, this is an online community dedicated to helping others through a group process.
I do not provide personalized help, nor do I guarantee that I'll even come back to a topic once I've posted there.
Both garmanma and hamluis have experience with these sort of issues, and I'd guess that they probably know more about them than I do.
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