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Infected (or) Its A Problem? - Could'nt Guess


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9 replies to this topic

#1 Vijay_S

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Posted 01 March 2008 - 11:49 PM

Hai,

I am facing a problem. My system taskbar & Icons often disappears.
I am getting an alert that Norton Antivirus is out of date - from notification area. My norton is not update as its a trial ware.

I had also used SDFix, Adaware, Mc fee & cleaned the system.


Each time i am running task manager for opening My computer & it get closed in just 5seconds

Kindly help tosort out.

Vijay

:thumbsup:

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#2 ruby1

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Posted 02 March 2008 - 07:27 AM

Hi and welcom to this forumPosted Image

a few concerns to start with; you say you have Norton on board ? but you also say you have McAfee ( is that the antivirus program?) if so you actually have TWO antivirus programs on board

could you please clarify that?

It would also be helpful to know which windows version you are running ?

who suggested you run the SDfix? as that tool is only intended to be run under strict supervision when recommended by Trained experts

(please see this thread and
http://www.bleepingcomputer.com/forums/ind...82&hl=sdfix

this quote by Boopmee ( moderator ) from it

Tools like SDFix are specialized tools normally used by malware removal experts who are helping others to investigate and remove malware infections in the Hijackthis forum. They are intended to be used under the guidance and supervision of an expert. Using a specialized tool incorrectly could adversely impact your system.



)

Edited by ruby1, 02 March 2008 - 07:36 AM.


#3 Vijay_S

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Posted 02 March 2008 - 08:23 AM

Thanks for attending ..

a) Its Mc fee stinger not an antivirus

:thumbsup: Windows XP service pack 2

c) I knew about SD fix. I had tried it, but the problem had not resolved.

Vijay

#4 ruby1

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Posted 02 March 2008 - 08:37 AM

IS your Norton up to date and when does the 'trial' run out?

how old is this computer?

lets see what running the FREE version of http://www.superantispyware.com/superantis...efreevspro.html finds

you will need to fully update it, then reboot and I suggest run a full scan in safe mode

also an on line scan from Trend

http://housecall.trendmicro.com/uk/

are all your windows updates up to date?

you may even wish to run asquared FREE http://www.emsisoft.com/en/software/download/

the exe is http://download6.emsisoft.com/a2FreeSetup.exe

fully update it, reboot and run on a FULLY DEEP scan ;

these scans may take a wee while to run so be patient :thumbsup:

#5 Vijay_S

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Posted 02 March 2008 - 09:04 AM

Norton not upto date.
Its a new one 1.8Ghz, 1GB Ram, Intel Mth Board.
Windows not upto date.

Let me try & revert.

Thanks & Bye

#6 ruby1

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Posted 02 March 2008 - 09:12 AM

if it IS a new computer and under warranty(?) then surely return it to the store from where you got it to get them to sort it?

if you mess with it you will invalidate the warranty :thumbsup:

#7 Vijay_S

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Posted 02 March 2008 - 11:37 AM

Thanks. :thumbsup: :flowers:

I had got rid of the problem. :trumpet:

I had decided to Install Avast antivirus home edition by removing Norton - Advice on the same please.

At present I had installed Zonelab, Superantispyware, a squared free & Norton (with out any updates)

#8 ruby1

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Posted 02 March 2008 - 05:08 PM

may we please clarify?have you still got Norton on board and wish to install Avast instead?

#9 Vijay_S

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Posted 06 March 2008 - 10:10 AM

Yes...

#10 boopme

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Posted 07 March 2008 - 12:22 AM

Use this tool to remove Norton.

Download and run the Norton Removal Tool
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