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Windows Explorer Malfunctioning,pc Speed Drastically Slow


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#1 subversivo73

subversivo73

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Posted 29 February 2008 - 05:30 PM

Hello,
I've posted a msg on the HijackThis Logs forum,to no avail. So,hopefully,somebody will get to this message.Eventually.
I have Windows XP Home Ed. SP2 running on a Dell Vostro 1500. Symptoms that have affected the performance of this PC are:

1.Windows Explorer becomes unresponsive after a short period of time,possibly one or two hours of being ON.
2.Start Menu becomes unresponsive, in that none of listed programs runs when clicked.
3.My Computer submenu (right-click w/mouse) only lists 3 or 4 links,instead of usual 14.
4.Internet Explorer's home page is modified to be http:\\softwarereferral.com\
5.Various error messages pop-up at Windows shutdown
6.Current window becomes de-selected (top bar fades,as though I had clicked mouse outside of window)
7.Menus inside various programs malfunction
8.Menus inside IE malfunction
9.Overall speed is drastically slowed down, even when moving text up or down
10.Open programs become unresponsive to menu clicks,which leaves closing them as only alternative

I think that what originally caused this infection may be a newer,anti-virus resistant variant of worm.win32.SkyNet. [malware/spyware/whatever]
Please reply, if you have any useful suggestions to resolve. Thank you.

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#2 Orange Blossom

Orange Blossom

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Posted 01 March 2008 - 02:42 AM

Hello subversivo73 and welcome to BC :flowers:

You have an HJT topic posted here: http://www.bleepingcomputer.com/forums/t/133411/prcviewerexeprocessexedc1zip-trojanmalware-infection-on-winxp-sp2/ Because you have this log posted, please DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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