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Wacom Troubles...


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#1 Hacksmash

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Posted 29 February 2008 - 02:54 PM

My Wacom CTE-630 "Sapphire" pad that I got for Birthmas is acting up. Generally, the mouse and pad correspond to the whole screen--for example, if I pick up the pen and put it down somewhere else, the cursor moves too, unlike most pads. However, today it has abruptly stopped and is acting like a normal mousepad--I don't know why, but it's obnoxious and I can't draw now. I have looked in the start menu and it says that the driver is unable to be found. Am I screwed? What can I do to get it back to how it was?

Thanks so much.

HS

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#2 HitSquad

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Posted 04 March 2008 - 09:21 AM

Hi Hacksmash.
Probably late to the party but according to Wacom, it should have came with a driver cd.
If it did not or you have lost it, you can download it from here.
My preference would be to do an uninstall, then reinstall rather then an over the top install. Uninstall procedure here
Full product manuals here. :thumbsup:

#3 Hacksmash

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Posted 04 March 2008 - 07:11 PM

:thumbsup: Thanks mate!

#4 HitSquad

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Posted 05 March 2008 - 11:20 AM

You're welcome.
Let us know how you come out.




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