Hi there, this is my first post and it`s a cry for help.
I have Norton 360 installed which automatically updates, however, just recently the pc started running very slow on start up and even more recently ( this week) i have been plagued with pop ups, most of which appear to be warning me of spyware and adware and that i am at risk. !!!! Now, i`m not brilliant with pc`s, in fact ive only just found out that being pc literate doesnt mean spelling computer with a `K`, or not. Despite this semi neanderthal state i have not clicked on any of the pop ups but have looked aroung the interweb for advice. I have tried several free scan sites such as Trendmicro and have found that i am infected with shed loads of stuff but have managed to delete quite a lot and am now apparently infected with a trojan called `downloader.conhook ` .
There are as you know , a number of sites claiming to be the dogs goolies at cleaning your pc, one i have looked at ( the one which told me i had conhook) is called ScanSpyware and it claims it can remove conhook.
My question is this.. ( i can almost hear you saying ` get on with it for goodness sake `)
Does anyone have experience of this site and does it work ?
My other question is.. From what i have read on this forum, it appears that i cannot rely on Norton alone for protection from these malicious infections. So.. what do i need to do/download etc? in order to be safe®.
Oh , also...( i can definitely hear the groans now ).. if ScanSpyware is not sufficient to remove Dr Hook or whatever it`s called, then what should i do ? Please bear in mind that i am semi neanderthal at this so keep to fairly simple words please.
Any help will be very much appreciated.