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Bsod: Hardware Or Software Related?


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#1 DevonCory

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Posted 29 February 2008 - 06:53 AM

Hello everyone! New member with an old problem. :thumbsup: BSoD.

For about two months now, I've been having those. Actually it's been happening ever since I installed a new sound card (SoundBlaster X-Fi Extreme) and a new graphic card (GeForce 8800GT 512Mo). I've cleaned up my registry as best I could, updated my drivers and spent way too much time looking at Minidump files, too no effect. Recently though, a pattern has appeared which is a little weird and which has me thinking that the problem may not be driver related.

Here's what's happening:
Last weekend I installed an old game for my wife. I did the usual, installing and rebooting and then she started playing. About an hour and 45 minutes later, I get the old BSoD so I let the system reboot and she starts playing again. After another hour and 45 minutes later, the PC gives another BSoD. So out of curiosity, we keep going and everytime, after about an hour and 45 minutes later, the system gives me a BSoD and reboot.

Now considering this strange behavior, and since the analysis of the Minidump files is inconclusive (Trap_Cause_Unknow, Unexpected Interrupt, Unknown Floating Point, Analysis Inconclusive, Blahblahblah...), the origin of these BSoD may be something else.

So...

Hardware
Unless one of the new card is not fonctionning properly, my first hypothesis is that the power supply may not be up for the job of running two new cards on top of what it used to run. The previous sound card was integrated and the old graphic card (a GeForce 7800 GS) may have been less power hungry than the new one. So is it possible that I simply need a stronger power supply? And if so, what kind would I need?

Software
Nothing new has been installed there, but I did start using Clean Boots around the same time. So maybe something is supposed to load on boot, is not because of the clean boot and is causing this problem. It may just be my imagination, but looking at this weird pattern, it's almost like the system is BSoD-ing because its running out of memory or something.

Anyway... time to look around these boards and try to find an answer to all this. But if anyone has a suggestion, let me know.

Thanks

--Dev

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#2 hamluis

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Posted 29 February 2008 - 12:33 PM

What error messages do you get for the BSOD?

What key errors are reflected in Event Viewer?

If I suspect a hardware problem...I just remove the hardware I have doubts about...and try to run the system without it.

I also try the hardware on that "spare system" I allow myself (I have 2 desktops).

In your case, I would have tried the devices one at a time...both on the problem system and on another system running the same O/S.

If each worked independently of the other, I would then try to get them to play together.

Sometimes...it just doesn't happen.

Louis

#3 garmanma

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Posted 29 February 2008 - 01:00 PM

Adding to Louis's suggestions, try restoring CleanBoot to it's original configuration
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#4 DevonCory

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Posted 29 February 2008 - 05:26 PM

What error messages do you get for the BSOD?


That's actually what's most annoying: I get nothing! ...Well, not exactly nothing but I get a BugCheck 10000012 Trap Cause Unknown. No specific driver or application is identified in the Minidump, except for the process which was running when the system crashed. And the process can be anything: iExplorer, Media Player, Oblivion, Calculator.

Adding to Louis's suggestions, try restoring CleanBoot to it's original configuration


That's probably what I'll do first. Then if it doesn't work, I'll uninstall the sound card. And if it's still not working I'll send it to the Maytag repairman. Not my favorite option, but at least they have the tools and hardware to do the testing I can't do.

#5 usasma

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Posted 01 March 2008 - 08:33 AM

Have you used Driver Verifier (verifier.exe) to verify your drivers for a memory leak? http://support.microsoft.com/kb/q244617/
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