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Unable To Load Network Device Drivers - Error 31


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3 replies to this topic

#1 Nevada Dave

Nevada Dave

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  • Local time:12:58 AM

Posted 28 February 2008 - 06:57 PM

I'm hoping someone can help me. I have a Gateway laptop running Windows XP Pro - SP2.

My laptop was infected with some sort of Adware that took control over my homepage and blasted me with spyware popups. I already had downloaded "Super AntiSpyware" to my computer so I ran it. It cleaned up the the problem files and asked to reboot the computer. I selected the option to reboot and went through the restart operation. As the computer was coming up, it went to a blue screen and restarted the reboot and paused at the recovery screen. I selected "restart in last known good configuration" and the computer came up fine with the exception being I lost my internet connection options. When I went to view my device manager files, both my Broadcom 440x 10/100 Integrated Controller and my Broadcom 802.11g Network Adaptors had the caution signs over them with the error code stating "The device is not working because Windows cannot load the drivers required for this device. Code 31". here's what I've done to try to correct the issue;

Unload the drivers and reload the hardware.
Unload the drivers and reboot the system to let it find the devices
Loaded new updated drivers (via stickdrive from another computer)
Used every option in the troubleshooter
Performed all of the above in both Safe and Normal Modes
Do a System Restore to a date prior to the problem. - Didn't help as System Restore was disabled. Lesson learned.

None of the above resolved the problem and I still received the same errors but I never experienced the blue screen again in all the rebooting I had to do. I restored the last quarentine from running Super Anti-Spyware. The system came back up normally but the two devices mentioned we still not working because of the same problem mentioned before. I reran Super Anti-Spyware to clean up the Adware files and put them back in quarentine. I had to reboot again in order to effect the changes and I experienced the blue screen again when the system was coming back up. Again, it took me to the recovery screen and I continued the reboot with the last known good configuration. I contacted Super Anti-Spyware's tech support and worked with them to try to resolve the issue. Besides the repairs I had already attempted above, they had me run do the following;

Run Super Anti-Spyware in the Safe Mode - Didn't help
Using their Spyware software option to restore broken network connections - Didn't help
Run Combofix - Didn't help
Post the Combofix log and hope that someone can help you.

This is where I am right now. If there's a computer God out there, PLEASE HELP! Here's the log;



ComboFix 08-02-25.3 - Owner 2008-02-28 14:02:33.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.182 [GMT -8:00]
Running from: C:\Documents and Settings\Owner.Cameron\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Helper
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\dirty_dishes.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\foodtray.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\heart1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\heart2.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\heart3.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\menu_down.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\menu_up.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\mop_prop.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\ticket.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a1.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a2.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a3.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a4.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\mainmenumusic.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\baby_cry.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\chef_cook1.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\closing_time.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\customer_ditch.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\dialog_down.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\dialog_up.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\drink_table.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\expert.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\highchair_deliver.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\highchair_pickup.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\keystroke2.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\level_lose.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\level_win.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\menu_click.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\menu_rollover.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\mop_pickup.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\mop_spill.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_bring_check_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_deliver_food_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_dish_dropoff_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_dropoff_drinks_1.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_food_ready_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_gain_heart_1.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_get_drinks_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_menu_down.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_party_arrive_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_pencil_write_2.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_pickup_food_1_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_seat_people_snd.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\spill.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\table_drink.ogg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\tip_2.ogg
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\fullscreendialog.jpg
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\mainmenu.jpg
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\popup.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\popup.png
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\upgrade_lines.png
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_rotated_a.png
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\decor_highlight.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\decor_normal.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\decor_selected.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_large_1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_large_2.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_large_3.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_small_1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_small_2.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_small_3.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a2.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a3.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\left_arrow_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\left_arrow_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\left_arrow_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_mask.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_mask.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\map_button_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\map_button_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\map_button_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\right_arrow_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\right_arrow_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\right_arrow_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\upgrade_down.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\upgrade_over.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\upgrade_up.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\welcome_player.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\actionpoints.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\career.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\customer.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\endless.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\global.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\powerups.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cook\stove.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\arrow.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\click.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\click2.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\grab.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\open.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\anim.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\anim.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\blue.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\blue_legs.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\legs.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\red.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\dad_male\red_legs.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\kid_male\anim.anm
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\kid_male\blue.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\kid_male\blue_legs.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\kid_male\legs.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\kid_male\red.pal
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\anim.anm
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\baby.anm
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\blue.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\blue_baby.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\blue_legs.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\legs.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\red.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\red_baby.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\mom_female\red_legs.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\young_female\anim.anm
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\young_female\legs.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\young_female\red.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\customers\young_female\red_legs.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\flo\idle.anm
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\flo\lower.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\flo\lower.png
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\furniture\blue_highchairbaby.pal
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\furniture\chair.png
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\furniture\green_highchairbaby.pal
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C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help_dividerline.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help1_colormatch1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help1_colormatch2.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help1_noise.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help1_score.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help2_cleardishes.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help2_givecheck.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help2_pickupfood.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help2_servefood.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\help\help2_takeorder.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\hiscore\local-hs-bb.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\hiscore\p1icon.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\career_1_1.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\career_1_2.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\career_1_3.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\career_1_4.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\career_1_5.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\career_1_6.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\endless_1_1.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\endless_1_1_a.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\endless_1_1_b.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\layouts\endless_1_1_c.bin
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\playfirstlogo.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\background.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\chairs\blue.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\chairs\green.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\chairs\green.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\chairs\grey.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\chairs\red.pal
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\food\cup1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\food\food.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\food\food.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\frames\2_0.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\frames\2_1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\furniture\drinkstation1_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\furniture\drinkstation1_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\furniture\drinkstation1_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\people\cook.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\people\cook.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\props\cup_prop1.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\tables\2top.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\tables\2top.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\tables\4top.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\tables\4top.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\upgrade_icons\cafe_icon_2_0.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\upgrade_icons\cafe_icon_2_1.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\cafe\upgrades.xml
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\restaurants\tableshadow.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\careerupgrade.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\choosedifficulty.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\closeconfirm.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\entername.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\game.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\getmoregames.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\help1.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\help2.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\hiscore.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\hiscoreinfo.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\hiscoresubmit.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\levelintro.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\levelover.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\loading.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\mainloop.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\mainmenu.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\ok.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\pause.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\style.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\upgrade.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\upsell.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\scripts\yesno.lua
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\splash\aol_logo.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\splash\playfirst_logo.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\strings.xml
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\angersmoke.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\angersmoke.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\bubbles\request_bubble.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\bubbles\request_mop.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\bubbles\request_rejectmeal.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\chairflags.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\chairflags.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\check.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\checkmark.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\closed.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\coinflip.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\coinflip.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\decor_lines.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\dollar.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\expert.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\foodpoof.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\foodpoof.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\heartgrow.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\heartgrow.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\jar.anm
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\jar.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\lives_icon.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\noisering.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_d.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_e.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\notes\music_boost_f.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tablenumber_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tablenumber_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\traynumber.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tutorialarrow.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\tutorialbox.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_base.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_hand.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_timer_off.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\ui_timer_on.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgradeanim.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_bench_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_bench_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_bench_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_drink_station1_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_drink_station1_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_drink_station1_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_luxury_bench_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_luxury_bench_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_luxury_bench_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_oven_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_oven_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_oven_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_podium_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_podium_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_podium_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_powerbars_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_powerbars_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_powerbars_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_radio_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_radio_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_radio_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_stereo_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_stereo_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_stereo_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_table_a.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_table_b.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\ui\upgrades\icon_table_c.png
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd1.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd2.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd3.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\assets\upsell\dd4.jpg
C:\WINDOWS\Downloaded Program Files\DinerDash2.1.0.0.55\dinerdash2.exe
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-01-28 to 2008-02-28 )))))))))))))))))))))))))))))))
.

2008-02-27 12:56 . 2008-02-27 13:01 <DIR> d-------- C:\Program Files\RegistryFix
2008-02-27 11:49 . 2008-02-27 12:21 <DIR> d-------- C:\WINDOWS\system32\NtmsData
2008-02-22 19:57 . 2008-02-22 19:57 <DIR> d-------- C:\Program Files\Driver-Soft
2008-02-22 19:57 . 2004-06-14 14:56 427,864 --a------ C:\WINDOWS\system32\XceedZip.dll
2008-02-21 22:49 . 2008-02-25 15:33 <DIR> d-------- C:\cabs
2008-02-21 00:51 . 2008-02-26 15:19 <DIR> d-------- C:\Program Files\NetProject
2008-02-05 11:37 . 2008-02-05 11:37 664 --a------ C:\WINDOWS\system32\d3d9caps.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-25 08:02 --------- d-----w C:\Program Files\Common Files\AOL
2008-02-22 19:09 --------- d-----w C:\Program Files\Common Files\Adobe
2008-02-21 08:57 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-02-21 08:53 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-01-27 00:30 --------- d-----w C:\Program Files\SUPERAntiSpyware
2008-01-27 00:30 --------- d-----w C:\Documents and Settings\Owner.Cameron\Application Data\SUPERAntiSpyware.com
2008-01-27 00:30 --------- d-----w C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-01-27 00:29 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-01-26 12:00 --------- d-----w C:\Program Files\Viewpoint
2008-01-26 12:00 --------- d-----w C:\Documents and Settings\Owner.Cameron\Application Data\acccore
2008-01-26 12:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-01-26 11:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL OCP
2008-01-26 11:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-01-26 00:11 --------- d-----w C:\Program Files\Apple Software Update
2008-01-26 00:10 --------- d-----w C:\Program Files\Common Files\Apple
2008-01-26 00:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple
2008-01-23 07:23 --------- d-----w C:\Documents and Settings\Owner.Cameron\Application Data\Move Networks
2008-01-10 09:26 --------- d-----w C:\Program Files\RapidTyping
2008-01-09 22:16 --------- d-----w C:\Program Files\Google
2007-12-29 02:47 --------- d-----w C:\Documents and Settings\Owner.Cameron\Application Data\LearnLift
2007-12-07 00:44 666,112 ----a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 ----a-w C:\WINDOWS\system32\oleaut32.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [ ]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-01-25 10:11 1462272]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 19:24 32768]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-04 15:47 98394]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-04 15:47 688218]
"Recguard"="%WINDIR%\SMINST\RECGUARD.EXE" [ ]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-12-24 01:54 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-12-24 01:54 118784]
"MsgCenterExe"="C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 09:36 256576]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 23:46 57344]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19 52840]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 03:00 132496]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30 517768]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
BigFix.lnk - C:\Program Files\BigFix\bigfix.exe [2006-06-20 08:22:35 2168360]
Device Detector 3.lnk - C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe [2007-01-08 17:01:03 114688]
Directrec Configuration Tool.lnk - C:\Program Files\Olympus\DSSPlayer\DirectrecConfig.exe [2007-01-08 17:00:58 122880]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 13:38]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-03-08 16:36:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2006-06-20 03:08:53 C:\WINDOWS\Tasks\ISP signup reminder 1.job"
- C:\WINDOWS\system32\OOBE\oobebaln.exe
"2008-02-23 04:01:32 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job"
- C:\PROGRA~1\NORTON~2\NORTON~1\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-28 14:06:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-28 14:07:24
ComboFix-quarantined-files.txt 2008-02-28 22:07:03
.
2008-02-14 01:44:58 --- E O F ---

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:58 AM

Posted 28 February 2008 - 11:32 PM

Hello Nevada Dave
Please follow the instruction in this link
Preparation Guide for use before posting a HijackThis Log
You can skip to Step 9 as you have done the rest already.
Then post that log here HijackThis Logs and Malware Removal NOT in this forum.
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#3 Nevada Dave

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Posted 29 February 2008 - 09:05 PM

Can anyone help me with this issue...I may be wrong but given that Windows cannot load the drivers for these devices tells me it may be a software or registry issue. I heard that clearing the high and low end filters could resolve the problem.

#4 boopme

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Posted 29 February 2008 - 10:56 PM

As this is no longer a Malware issue I am going to close this topic.
Please ask the question in the either the Internet & Networking or the appropriate Operating Systems forum.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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