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Am I Infected?


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#1 mousie514

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Posted 28 February 2008 - 01:32 PM

hi. please help. i have a pc predownloaded with vista. had for 1 year exactly before problems. keep getting a message that "windows explorer has stopped working and then restarting. also having a hard time getting into control panel. did a system recovery and still same problem. dont need to start in safe mode, as it does restart and let me in. if i have control panel in classic view, i can access it, but in other view, makes windows shut down. cannot seem to download trojan remover, just wont let me. also i keep getting message that "host processes for windows has stopped". i dont have "windows warning or windows safety alert" in my programs. went through every file in system 32 and couldn't find any of the infected files that i have seen posted.

please help

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#2 quietman7

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Posted 28 February 2008 - 02:02 PM

Hello mousie514

There is some discussion of a similar issue and possible solution at Microsoft Technet which involves turning UAC off. Try that first.
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#3 mousie514

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Posted 29 February 2008 - 10:16 AM

thanks quietman, i am going to try that now. will write back with outcome.




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