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Infection Need Help


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#1 Karol33

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Posted 27 February 2008 - 03:37 PM

Hi I am new to this forum and I am looking for some help. Some time ago I was infected with W32/Bagle.dv.dr. I know this is the exact virus because I asked me to "select a file to crack" when I downloaded a game from eMule. I rebooted and saw wintems.exe running in task manager, I also saw hldrrr.exe but only once. My AVG, SPYBOT S&D, and CCleaner don't work. Will removing this infection be difficult, since I am not a security expert?

I can't provide a HJT log since I get a message that is is not a valid windows 32 application, probably the virus blocked it or deleted it. Thanks in advance.

PC SPECS:
AMD 3700
8800GTS 512
K8N4-E
2 GB RAM
111 GB HD
Windows Xp Home Edition

Here is the virus description by McAfee: http://vil.nai.com/vil/content/v_138585.htm



Here is my Kaspersky log:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, February 25, 2008 6:41:36 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 25/02/2008
Kaspersky Anti-Virus database records: 580494
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 124009
Number of viruses found: 4
Number of infected objects: 9
Number of suspicious objects: 0
Duration of the scan process: 02:49:05

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\kalendariusz\MyDB.idx Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\kalendariusz\toolbar.lst Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\SNMaster.idx Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\organize\CACHE\kalendariu00 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\organize\kalendariusz Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\organize\kalendariusz.abi Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\organize\kalendariusz.aby Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aolstderr.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aolstdout.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aoltsmon.lock Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\cache.db Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\server.lock Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\user\Application Data\AOL\C_America Online 9.0\IDB\Apps.Lst Object is locked skipped
C:\Documents and Settings\user\Application Data\AOL\C_America Online 9.0\IDB\art.idx Object is locked skipped
C:\Documents and Settings\user\Application Data\AOL\C_America Online 9.0\IDB\sap.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\AOL\C_America Online 9.0\IDB\spool.lst Object is locked skipped
C:\Documents and Settings\user\Application Data\AOL\C_America Online 9.0\IDB\sysnews.lst Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\cert8.db Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\formhistory.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\history.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\key3.db Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\parent.lock Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\search.sqlite Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\user\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\user\KHALMNPR.EXE Infected: Trojan-Downloader.Win32.Bagle.jv skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\xm5y9kj0.Default User\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\4TGS27IR\b64_1[1].jpg Infected: Trojan-PSW.Win32.Agent.xd skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\4TGS27IR\b64_1[2].jpg Infected: Trojan-PSW.Win32.Agent.xd skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\LC1VL64E\b64_1[1].jpg Infected: Trojan-PSW.Win32.Agent.xd skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\OTUQAG0Q\b64_31[1].jpg Infected: Email-Worm.Win32.Bagle.of skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\OTUQAG0Q\b64_31[2].jpg Infected: Email-Worm.Win32.Bagle.of skipped
C:\Documents and Settings\user\ntuser.dat Object is locked skipped
C:\Documents and Settings\user\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Logitech\Video\LogiTray.exe Infected: Trojan-Downloader.Win32.Bagle.jv skipped
C:\Program Files\Windows Media Player\projy.html Infected: Trojan-Clicker.HTML.IFrame.dn skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$hf_mig$\KB929338\SP2QFE\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$hf_mig$\KB931784\SP2QFE\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Driver Cache\i386\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\mdelk.exe Infected: Email-Worm.Win32.Bagle.of skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped

Scan process completed.







WEB SITE REPORT BECAUSE IT LOOKS CLEANER:
file:///C:/Documents%20and%20Settings/user/Desktop/Kaspersky2.html


Ok I looked over the result and the threats are:

1)C:\Documents and Settings\user\KHALMNPR.EXE
Infected: Trojan-Downloader.Win32.Bagle.jv

2)C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\4TGS27IR\b64_1[1].jpg
Infected: Trojan-PSW.Win32.Agent.xd

3)C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\4TGS27IR\b64_1[2].jpg
Infected: Trojan-PSW.Win32.Agent.xd

4)C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\LC1VL64E\b64_1[1].jpg
Infected: Trojan-PSW.Win32.Agent.xd

5)C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\OTUQAG0Q\b64_31[1].jpg
Infected: Email-Worm.Win32.Bagle.of

6)C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\OTUQAG0Q\b64_31[2].jpg
Infected: Email-Worm.Win32.Bagle.of

7)C:\Program Files\Logitech\Video\LogiTray.exe
Infected: Trojan-Downloader.Win32.Bagle.jv

8)C:\Program Files\Windows Media Player\projy.html Infected: Trojan-Clicker.HTML.IFrame.dn

9)C:\WINDOWS\system32\mdelk.exe
Infected: Email-Worm.Win32.Bagle.of

I saw some infections in the Temporary Internet Folder so I got rid of everything in it. And I got rid of the infection in Windows Media Player, but I don't know if I should delete the rest, need advice and guidance.

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#2 Karol33

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Posted 27 February 2008 - 04:53 PM

I can't delete mdelk.exe.

#3 boopme

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Posted 28 February 2008 - 11:18 PM

Hello again please run this online scan

HouseCall

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt
.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Karol33

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Posted 29 February 2008 - 08:51 PM

I will run the online scanner and post a log soon. I can't get into safe mode, when I try it says that my pc stopped responding. I can't run the apps you suggested because the virus blocks them, "this is not a valid Win32 application".

#5 boopme

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Posted 29 February 2008 - 09:39 PM

Ok, also Do you mean you can't run SAS scan from normal mode too or only not from safe.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Karol33

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Posted 29 February 2008 - 10:01 PM

I can't run it in normal and I can't get into safe mode, I will run the online scanner later and post the results.




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