I used your services back in early December when I had the Virtumonde and Vundu viruses. I uploaded Hijack this, Search and Destroy, Ad-Aware, and Comodo programs and was able to remove the virus successfully. I was instructed to update my Java scrpt and download a firewall. I have Comodo.
Anyway, the other day i ran a scan on my Trend Micro AntiVirus and it notified me that it found one item. It said something about a cryp-tap virus in the system volume info folder but was not able to remove the file. I havent had any problems with the computer, except at times it is slower than usual and for some reason I am unable to download microsoft updates via the automatic update. Instead I have to run my Trend Micro software and download each security bulletin individually. This is very monotinous! Another issue I had was that the Comodo firewall would not start b/c of one of the windows updates but I was able to correct that problem.
I will be able to run the Hijackthis log file for you and post later today, but I'm wondering if you could give me some info about this cryp-tap virus, how it got into my system volume folder, hot to remove it, and why i got a virus in the first place with Comodo?
Also, search and destroy was not able to pick up this virus and at times I'm confused as to what to do when search and destroy teatimer and spyblaster send me their alerts. I'm so afraid I will deny a change for soemthing I need! Would you please explain how I can choose wisely and how better to understand Comodo, spyblaster, and search and destroy?
Again, I will post my log file tonight. I just wanted to get some feedback before I begin fixing this issue. Thank you! Actually, how do I run the Hijack this logfile agan? Will you send instructions?