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Weird System Info Folder

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#1 OldNick


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Posted 26 February 2008 - 11:02 PM

I recently had a virus picked by my virus checkers(s). I have AVG AV as resident, but scan using Comodo F/W's virus portion.

Both said that the offending file was in the System Volume Information folder.

I am denied access to that folder, although obviously the virus checkers were not. I checked on the wbe and followed the ways to gain access to the folder, but they failed.

In the end I used AVG's AV to delete the virus files, not just quarantine them.

I then used Western Digital's Data Lifeguard tools to copy the entire disk to another disk. It failed to be able to copy the System Volume Information files. IT said that these were probably not critical, as Windows would rebuild the files.

So that's one way to get rid of the virus! <G>.

However, although I have asked to Show Hidden Files and Folders and to allow access to system files, I still cannot get in, and neither could Data Tools, which seems weird.

Where to from here? Has the virus placed some sort of lock on the folder?

Thanks for any help


Here is the virus info BTW. As I say, the file no longer exists. However it may pop up again. I am not sure if this file is the "parent" or the "child"

Object name A0276161.exe
Object path C:\System Volume Information\_restore{8A14A32E-494D-466B-9FC9-B29C23AF1CE4}\RP409\

Discovery Trojan horse Generic5.VTJ
Date of detection 2/21/2008 5:34:20 PM

Source computer PSYZYGY
Finder Nick

File size 34.5 KB (35328 bytes)
Healable No

Source Moved object
Status Infected

Edited by OldNick, 26 February 2008 - 11:07 PM.

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#2 Tomo2


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Posted 26 February 2008 - 11:26 PM

Hi OldNick :flowers:
You are denied access to that folder and so is your AV. The System Volume Information folder is protected by windows. The virus hasn't done anything it just got backed up by system restore. To be on the safe side you might like to set a new restore point and then run disk cleanup, click on the more options tab at the top and select clean up under system restore.

Hope that helps! :thumbsup:
-BTW to get into the folder copy C:\System Volume Information\_restore{8A14A32E-494D-466B-9FC9-B29C23AF1CE4}\ into the address bar in explorer.

Edited by Tomo2, 26 February 2008 - 11:28 PM.

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#3 usasma


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Posted 27 February 2008 - 08:36 AM

The usual way to clean viruses out of the System Restore Points is to turn off System Restore and reboot. That will delete all System Restore points. Then you can turn it back on and make a new, uninfected restore point.
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#4 hamluis



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Posted 27 February 2008 - 07:06 PM

The fact that malware can be in SR files...is a major reason many suggest temporarily turning off SR...when known users are attempting to eliminate malware on their systems.


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