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Random Restarts.


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7 replies to this topic

#1 Andrew D'Angelo

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Posted 26 February 2008 - 07:22 PM

My chika, has a XP based DELL pc. Her computer restarts randomly. She gets the BLUE SCREEN OF DEATHHHHHHHHH xD and then has to turn it back on and it works fine. WTH lol..anyone know how to fix it?

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#2 David D

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Posted 26 February 2008 - 10:52 PM

Need more details...what was she doing when it crashed?
What is the stop error?

#3 Andrew D'Angelo

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Posted 27 February 2008 - 03:28 PM

i asked her, and she said that she had no idea. Is it a possible driver problem? I have not yet seen it. Im going to take a look at it eventually. Meanwhile is there any program that i can have her run that will tell me which driver if any is crashing?

#4 usasma

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Posted 27 February 2008 - 05:35 PM

Here's some info on what to do: http://www.bleepingcomputer.com/forums/top...tml#entry409491
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Andrew D'Angelo

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Posted 27 February 2008 - 10:39 PM

okay im going to try running a virus scan with Zone Alarm Security suite,assuming her computer isnt loaded with so much crap that a virus software wont even run. btw, can i install and run zone alarm in safe mode, because if her computer is mad slow...it will be very very VERY hard to patiently wait 4 days for zone alarm to open? thankyou for all responses.

Edited by Andrew D'Angelo, 27 February 2008 - 10:41 PM.


#6 usasma

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Posted 28 February 2008 - 07:06 AM

I have no idea how the installer will behave in Safe Mode - I've stopped using ZA because of various issues that I've had with it.

FWIW - a virus can cause these symptoms also. I'd suggest running as many anti-virus scans as you can. Here's a list of the free, online one's that I know of:

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>


Additionally, I'd suggest that you download this free program and use it to clean your temporary files: http://www.ccleaner.com/download
Please use the default settings to clear the temporary files. The more advanced features are dangerous to use, so please avoid them.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Andrew D'Angelo

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Posted 01 March 2008 - 07:46 PM

im going to try it eventually, ill let you guys know how it goes.

#8 Albert Frankenstein

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Posted 01 March 2008 - 07:59 PM

Blue screens are often called 'Blue Screens of Death' (or BSOD) by users, and 'Stop Messages' by Microsoft. We need to know the exact message you see when you get the blue screen. We especially are looking for a set of letters and numbers about half way down the page that take this format:

0x0000008e

This is usually followed by a set of 4 simliar numbers in parenthasis. For now we just need the first set of letter and numbers (before the numbers in the parenthasis).

This will help you diagnose why you are getting the stop messages.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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