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Insufficient Privileges To Modify File?


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10 replies to this topic

#1 lilac

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Posted 25 February 2008 - 06:18 PM

Hello :thumbsup:

Why am I getting error messages saying

The installer has insufficient privileges to modify this file

when installing/uninstalling software even though I am logged in as the administrator?

Whilst updating software (AVG Free 7.5 update) I have the error message

Installation failed. Permission denied


When trying to uninstall I also get the error message

Unable to create a temporary file. Setup aborted. Error 5: Access is denied.


This has only recently started to happen, I have never had a problem with this before.
I am working with Windows XP Professional SP2.

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#2 Wendy K. Walker

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Posted 25 February 2008 - 07:40 PM

Hi lilac,

I use XP Home and I don't know if its the same as PRO. Are you the only user account on that machine? Have you taken a look a look at >control panel>user accounts to make sure that the account that you're using is listed as Administrative?

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#3 hamluis

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Posted 25 February 2008 - 08:35 PM

http://www.jsifaq.com/SF/Tips/Tip.aspx?id=3367

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#4 lilac

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Posted 26 February 2008 - 06:25 AM

Hello Wendy and Louis.

Yes I am the only user, and the administrator. There are no more user accounts.

I think this problem has only come about since I had a my computer looked at because of my previous problem with the external hard drive, which turned out to be a fault on the hard drive.

Perhaps something I just can't put my finger on has been 'tweaked' whilst trying to solve that one!

I have asked the person who sorted out my other problem, and he says he can't think why this is happening.

lilac :thumbsup:

#5 hamluis

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Posted 26 February 2008 - 12:56 PM

Take a look at your permissions.

I have XP Home and I have added the Security Tab to it. On this tab, I can see the permissions for each file/folder. One of the entities reflected is System, one is Administrator, one is Owner, etc.

According to the link I previously provided, something is askew with your System permissions.

I cannot tell you how to modify/correct that in Pro, since I don't have it.

Louis

#6 lilac

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Posted 26 February 2008 - 02:23 PM

Thank you Louis, yes I think you are right about something being askew with the permissions. I have looked at the link, and I will try to work something out from your advice.

I am slow, but I will get back when I have sorted out what is what!

lilac :thumbsup:

#7 usasma

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Posted 26 February 2008 - 08:52 PM

You can horse around with the permissions, but unless you know what has been changed you'll be shooting in the dark.

Could this be related to the changing of your hard drives? If this involved a part of the OS, some permissions may have been copied over that belonged to the old hard drive - and that won't work on the new hard drive.

Regardless, the easiest way to reset the permissions is a repair install of Windows: http://www.michaelstevenstech.com/XPrepairinstall.htm BUT, if you have IE7 installed, read this first: http://support.microsoft.com/?kbid=917964

If you're feeling adventurous, this may help to reset the registry permissions globally: http://winonline.blogspot.com/2005/11/rese...issions-to.html
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#8 lilac

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Posted 27 February 2008 - 07:06 AM

Thank you John, I will give it a try. I appreciate your help.

lilac :thumbsup:

#9 lilac

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Posted 13 March 2008 - 06:35 PM

:thumbsup: Ok guys, panic over, problems sorted.

I had recently installed a newer version of the Comodo Personal Firewall...and I had a few problems with the configuration set up. Well...I obviously hadn't done it right!
It took me a long time to realise what it was, but I have actually uninstalled the newer version, and gone back to the version I can understand a bit better.

Thank you to all the people who have offered a helping hand...I have no doubt I will be back for more tips in the future!

lilac :flowers:

#10 garmanma

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Posted 13 March 2008 - 07:38 PM

Congrats on fixing the problem and thank you for posting back with your solution
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#11 lilac

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Posted 14 March 2008 - 06:46 AM

:thumbsup:




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