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Scanost.exe And ...pst.exe Files Broken In Outlook 07


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#1 girlneedshelp

girlneedshelp

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Posted 24 February 2008 - 08:24 PM

Hi, Outlook 07 is not running properly. It opens, I can see the files and windows, but then it freezes and won't log on to the web. I can't repair the program off the cd-rom either. All I can tell is that two files are broken when I go into the C:drive folder. Have no idea if this is related though???.

The error event that is identified is the one that ends "...boathang" or something similar as I know longer have it up.

Can anti-virus programs be causing the disruption??


Thanks,
girl

Edited by girlneedshelp, 24 February 2008 - 08:26 PM.


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#2 Wendy K. Walker

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Posted 24 February 2008 - 10:50 PM

Hi girlneedshelp, Welcome to BC.

Can you go back and re-create that same problem so that that same error message will pop up again? If you can do that and while that error message is on your screen do a screen capture, save it as a '.jpg' in your pictures folder, then come back here and edit your post.

Use the 'insert image' button to stick that picture into your post. That way the people who know what those errors mean can be looking at the same thing that you are and can advise you accordingly.

Wendy
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