I have Symantic AntiVirus and can't load it up. If I try, I get tons of error messages until the computer crashes. Also, I can't get CWS Shredder, HijackThis, or SpyBot to work properly. They end up freezing at some point in time. Ad-Aware works, but doesn't detect anything. I also can't startup in Safe Mode. The computer just restarts when I attempt to start in Safe Mode. Also, I get popups that lead to Chinese websites from time to time.
I can't get HijackThis to save a log or else it will freeze. Instead I have to post screenshots:
This is an error I get when I first try to scan using HijackThis:
I can't fix any of the items because HijackThis will freeze up in the process.
I've tried to delete the entry dnsq.dll in the registry, but it appears again regardless of what I do.
I'm not sure what to do now at this point. Any help or input is much appreciated.