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System Defender, Trojans, Maybe More...


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#1 bellaz0id

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Posted 24 February 2008 - 05:39 PM

I recently acquired the system defender virus when the script went wrong on a fan site I went to. The program has showed up and I tried uninstalling it. It sort of worked but the virus is still on my computer. I have a red circle with a white X in it in my tray that keeps popping up and telling me my computer is infected. AOL, my email service no longer works really, neither does facebook. Youtube and most other websites have become verrrry slow. Some pictures and ad's now appear as things that are telling me i have a virus or pornography. HijackThis won't open when I download it. I've tried SmitFraudFix but it didn't seem to get rid of everything. I've tried reading forum topics with people that have had similar problems but none of them are helping me so now I'm hoping for some one-on-one help...
I have a-squared anti-malware but it doesn't seem to be getting the more viscious viruses I have. I did a scan with Spy Hunter3 and it's log told me that I also had ultimate defender and several trojans. But that program requires that I register and pay $30 to remove everything. I don't want to pay that money when I'm not sure it can get rid of it. I've considered just completely reinstalling windows but I have no idea if that will help or how to do it.
Please help me! Anything you can tell me would be greatly appreciated!

-Heather

Edited by bellaz0id, 24 February 2008 - 05:45 PM.


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#2 boopme

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Posted 24 February 2008 - 08:45 PM

Hello and welcome to Bleeping Computer bellaz0id.
Please follow the instructions in this BC Tutorial.
How to remove the Smitfraud / Generic Zlob /

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt
.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bellaz0id

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Posted 25 February 2008 - 01:01 AM

I followed the tutorial link and did what it said but I still have the virus... :\
I couldn't follow your instructions because SUPER wouldn't open. I changed the file name for the installation bit and then it worked but the program itself still won't open...

#4 boopme

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Posted 26 February 2008 - 11:09 AM

Is this an Xp system?
Can you see if the scan saved a report and post that back. The report can be found at the root of the system drive, usually at C:\rapport.txt
Let's try to run this scanner on the PC. RogueRemover
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bellaz0id

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Posted 26 February 2008 - 11:24 PM

This is the report from smitfraudfix.

SmitFraudFix v2.290

Scan done at 14:58:36.76, Sun 02/24/2008
Run from C:\Documents and Settings\Heather_Renae\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts















VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{CB04BC0C-8FF7-45E9-A4C9-D0CB07DF1183}: DhcpNameServer=216.177.160.36 216.177.160.35
HKLM\SYSTEM\CS1\Services\Tcpip\..\{CB04BC0C-8FF7-45E9-A4C9-D0CB07DF1183}: DhcpNameServer=216.177.160.36 216.177.160.35
HKLM\SYSTEM\CS3\Services\Tcpip\..\{CB04BC0C-8FF7-45E9-A4C9-D0CB07DF1183}: DhcpNameServer=216.177.160.36 216.177.160.35
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=216.177.160.36 216.177.160.35
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=216.177.160.36 216.177.160.35
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=216.177.160.36 216.177.160.35


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End



Um.. How odd. I did a scan with the RogueRemover and it said it found nothing....
Oh geez. This is really getting frustrating. lol.

I really appreciate your helping me!

#6 boopme

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Posted 27 February 2008 - 10:46 AM

Is it any better? Is the X gone?
Try running the Super scan again even from normal mode. Let me know.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 quietman7

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Posted 27 February 2008 - 11:35 AM

If your still having problems, do this:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link
  • Double-click on Download_mbam-setup.exe to install the application. (If using Windows Vista, be sure to "Run As Administrator")
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

    Posted Image
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process and, if asked to restart the computer, please do so immediately.
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#8 bellaz0id

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Posted 27 February 2008 - 03:57 PM

The X is still there.

Here is the log from the Malware Bytes scan..

Malwarebytes' Anti-Malware 1.05
Database version: 403

Scan type: Quick Scan
Objects scanned: 38156
Time elapsed: 10 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 19
Registry Values Infected: 3
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\ddccb.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\wbuhvrhi.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\efcyvsq.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{161e6dc7-7048-415d-b8a1-dd91759f2e9a} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{161e6dc7-7048-415d-b8a1-dd91759f2e9a} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\efcyvsq (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\jkwslist (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\aldd (Malware.Trace) -> Delete on reboot.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\SystemDefender (Rogue.SystemDefender) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07aa283a-43d7-4cbe-a064-32a21112d94d} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\{07aa283a-43d7-4cbe-a064-32a21112d94d} (Adware.Zango) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\ddccb.dll -> Quarantined and deleted successfully.

Folders Infected:

I just did that one. I'm writing a paper for school now and can't be bothered with restarting my computer now. I'll do that later and report back. The red x is there after that scan so I'm assuming i'm still infected...

#9 bellaz0id

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Posted 27 February 2008 - 04:29 PM

ok. we might be on the verge of a break through here... lol.

I went ahead and restarted my computer after it told me that certain files would be deleted on reboot. I did another scan after restarting my computer and this was the log...

Malwarebytes' Anti-Malware 1.05
Database version: 417

Scan type: Quick Scan
Objects scanned: 38810
Time elapsed: 13 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\users32.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\braviax.exe (Trojan.Downloader) -> Delete on reboot.


so they still weren't deleted.... At least now there are only two files left to figure out! lol.

#10 boopme

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Posted 27 February 2008 - 05:04 PM

Reboot again
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 quietman7

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Posted 27 February 2008 - 06:11 PM

After reboot, please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply.
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#12 bellaz0id

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Posted 28 February 2008 - 12:20 AM

Well folks! It seems that I'm cured! The red circle with the x is gone! yay! and i did another Malwarebyte's scan and it turned up nothing! lol.
but what I don't get is that I'm still having trouble with loading emails on aol.com and loading anything on facebook.com. Any idea on what that's about? Maybe I some how screwed up the script for those pages? i don't know. it's weird...

and because you asked :thumbsup: ....



SDFix: Version 1.148

Run by Heather_Renae on Wed 02/27/2008 at 06:58 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Resetting AppInit_DLLs value


Thanks so much guys! I really truly appreciate your help! :D

#13 quietman7

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Posted 28 February 2008 - 11:08 AM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
If AOL is your ISP you should check with their support techs about the email issue.
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