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Continual Re-boot


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3 replies to this topic

#1 twcookies

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Posted 24 February 2008 - 04:39 PM

Any help with the following would be appreciated!

Our compaq laptop (Windows Xp) gets quite far into boot up, ie desktop icons are displayed, and then just re-boots itself ad infinitum. I had recently removed some programs via Control Panel due to the HD being very full (I've since taken a heap of files off and freed up 5g or so) but this may be a red herring and I think its picked up a nasty.

If I boot into safe mode, it completes its boot, so no blue screen or error codes to report.

I tried to restore to a previous date, it took forever and then just said it was unable to restore to that date.

Is this a case for HijackThis? Anything I can do other than re-load Windows?

Regards,
David

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#2 twcookies

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Posted 24 February 2008 - 04:59 PM

Forgot to mention, I've disabled auto restart, but it still keeps re-booting!

#3 ruby1

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Posted 24 February 2008 - 05:04 PM

it would be helpful to know what your antivirus program is and what other protection programs are on board; when did you last update and run full scans with them ?

You obviously have system restore enabled with is good even if at present it will not play ball and DO a restore for you :thumbsup:

#4 Orange Blossom

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Posted 24 February 2008 - 05:13 PM

I thought it would be helpful to read the other thread and what's been tried there. Here's the link: http://www.bleepingcomputer.com/forums/t/130891/continual-re-boot/

twcookies, I see that you are able to boot up into Safe Mode with no problems. This suggests that there may be too many processes and programs trying to load in Normal Mode. I would also suggest freeing up more hard-drive space.

How much RAM do you have?

What makes you think you have picked up a nasty?

Have you tried running your security programs in Safe Mode?

Orange Blossom :thumbsup:
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