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No Idea What Is Wrong


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7 replies to this topic

#1 krazykate

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Posted 23 February 2008 - 09:27 PM

Ok I have been fine untill today. My computer is freezing up and certain programs will not open or run. I tried to open my McAfee and it won't open and says it can't find file to open. Also my AIM won't run either. Along with when I am on certain web pages they don't load all the way and when I was checking my emial it was funny and would npt let me mass delet items i checked off. It was like the page didn't load all the way. If anyonehas any idea what this is please help me. I ran Super anti Spyware and it said all I had was cookies. thanks

Kate

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#2 boopme

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Posted 23 February 2008 - 11:33 PM

Hello,what operating system is this? Have you tried to run the scans from Safe Mode?
How to start Windows in Safe Mode
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#3 krazykate

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Posted 23 February 2008 - 11:54 PM

I have windows XP. I did go into safe mode and run the program. Also when I start my computer it stops before loading windows and I have to reboot and hit escape to get it running. I am so lost!!

#4 Billy O'Neal

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Posted 24 February 2008 - 12:04 AM

Does it display a message when you have to hit escape?
IF so, what is said message?

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#5 krazykate

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Posted 24 February 2008 - 12:28 AM

No it is blank and just has a curser blinking. Also I am having more trouble on web pages that won't work.

#6 krazykate

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Posted 25 February 2008 - 09:25 AM

Ok It is loading now but the web pages are still not working properly. Some won't load and some the buttons won't take me where I need to go and on my comcast home page the videos don't load at all!!

#7 boopme

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Posted 26 February 2008 - 10:52 PM

Hi Kate,let's give this a run and see what we get

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Also tell us if things have got any better
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Papakid

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Posted 29 February 2008 - 11:34 PM

Since this issue is being handled in a couple of other topics, this one is now closed. Please do not post more than one topic on the same issue so that we can avoid confusion.

The fate of all mankind, I see

Is in the hands of fools

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