Hello everyone. I am having a terrible time getting this to come off the computer (as I see, so are many others out there) and I have tried all the suggestions that your site has given.
I downloaded spybot S&D and ran that program and it came up with 3 results: CoolWWWSearch, Alexa Related and DSO Exploit. I had the program fix those, then I ran AdAware SE. I swear whatever is inhabiting the comp knows I want it dead because whenever I make an attempt at going to reputable websites or downloading spyware killing software, the computer goes insane. While attempting to run AdAware SE, about halfway through the scan I receive an error message:
This program has performed an illegaloperation and will be shut down. When I click the details button on that window it opens to this:
GDI32 caused an invalid page fault in
module KERNEL32.DLL at 0187:bff87f05.
EAX=c00309c4 CS=0187 EIP=bff87f05 EFLGS=00010202
EBX=0063fe28 SS=018f ESP=00540000 EBP=00540088
ECX=8191ac48 DS=018f ESI=8191ae6c FS=19a7
EDX=bff76855 ES=018f EDI=005400a0 GS=0000
Bytes at CS:EIP:
e8 ca 07 00 00 85 c0 74 08 ff 75 08 e8 ec e7 fe
00000001 0000000e 005400a0 005400bc 00540264 8191ae6c 0063fe28 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
When I hit the shutdown key the monitor goes blue (which can't be good) and the message "A fatal exception error has occurred at 0187:BFF90FFF. The current application will be terminated.
*Press any key to terminate the current application (which never does by the way)
* Press CTRL + ALT + DEL ...(Which also never works...I have to shutdown the computer by hitting the power button whenever I get this message).
I tried to run it three times with the same results, but on the third time, I didn't his the shut off key and AdAware continued to run. Needless to say it found 73 critical items, but I don't know if they were deleted or not because when I try to delete them it seems to get stuck in that action. The computer will still operate, but the delete window just won't go away.
I have already downloaded Hijack This and am ready to do whatever I must to get this thing to working properly again... So, I hope someone here can help me with this problem. Thank you for your time.