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Toshiba Dvd-rom Sd-r2312 Not Recognized


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#1 n8_r_moore

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Posted 23 February 2008 - 12:28 AM

Windows XP home doesn't recognize my cdrw/dvdrom drive. Toshiba dvd-rom sd-r2312, in an HP laptop. I have uninstalled and run the add hardware wizard, and tried to update the drivers, both of which were unsuccessful. I tried the windows troubleshooter, but that only suggested the previous two ideas.

The drive isn't fried, since it does boot from XP windows cd and an ubuntu 7.10 cd that I have.

I can't get into BIOS, since my computer was repaired under warranty and motherboard was changed - HP to Compaq. There's now a password that I don't know. I could possibly find out but I'm doubtful.

I'm really not sure what other avenues are available to me. Any help would be appreciated. Thanks.

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#2 DaChew

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Posted 23 February 2008 - 01:03 AM

http://www.cdr-zone.com/forum/about4719.html

this usually happens with burners? but might explain your problem

It's worth a try at this point

http://support.microsoft.com/?scid=kb%3Ben...p;x=12&y=13

The SD-R2312 is the latest combination drive from Toshiba Storage Device Division


might apply after all since it is a cd burner

especially if it involves some burning software named sonic

Edited by DaChew, 23 February 2008 - 01:14 AM.

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#3 garmanma

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Posted 23 February 2008 - 09:13 AM

I can't get into BIOS, since my computer was repaired under warranty and motherboard was changed - HP to Compaq. There's now a password that I don't know. I could possibly find out but I'm doubtful.

You need to locate the motherboard battery and remove it for a while
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#4 n8_r_moore

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Posted 25 February 2008 - 01:54 AM

That got the drive back again - and very easily too.

However, when I insert a blank cd into the drive I get an error message - "d:/ no accessible, incorrect function". Again, uninstall / reinstall and udating driver are suggested in other forums, but that's not successful. Also suggested was going to the Recording tab in Properties and checking 'use this drive for recording' or something to that effect, but I don't have a Recording tab.

Thanks a bunch.

#5 n8_r_moore

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Posted 25 February 2008 - 02:43 AM

Not sure what forum topic I got it from now cos I had a bunch open, but this helped me and was simple - even though it was modifying the registry which is apparently scary.

http://support.microsoft.com/default.aspx?...b;EN-US;Q316529

It seems to get back the burning ability. I will now try and burn something.

#6 n8_r_moore

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Posted 26 February 2008 - 01:27 AM

The Microsoft article seemed to work, but then Windows burner wouldn't work. I uninstalled, restarted, and installation happened automatically - but without burning. So I changed the registry again, checked the box on the Recording tab in CD properties, then downloaded deepburner - and I have success!

Hope this forum topic helps with anyone else that has a similar problem. Over and out.

#7 usasma

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Posted 28 February 2008 - 08:09 AM

Thanks for letting us know your fix! It'll surely help someone else with the same or similar problem.
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