I have Norton 360, SpySweeper by WebRoot , Lavasoft AdAware, SpyBot, AVG Anti-spyware, AVG Anti Rootkit. I usually use the Windows Firewall, the Norton AntiVirus, the Spysweeper has six shield options for antivirus, malware, spyware, etc. as well as scan.
With regard to connecting to secure sites, sending/receiving email using Outlook, the Windows XP "diagnose connection problems" returned Error 12029 for FTP, HTTP, HTTPS. . . and said I should check firewall settings for HTTP port 80, HTTPS port (443), FTP port 21.
Could this be related to my reinstalling IE7 yesterday? Was trying to communicate with Symantec and they don't support Firefox.
Oddly, the IP address mentioned in the error reporting was not my computer IP (maybe it's my printer, dk.)
Thanks for sticking with me.
p.s. had to take a break to go feed 4 teenage boys home from a hs basketball game.