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I Have A Trojan


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#1 Kitari

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Posted 22 February 2008 - 12:23 AM

I found a trojan on my computer. I have avast as well as AOL for my virus protection, we tried clicking the delete button as well as the delete to trash bin and it doesnt work. my AOL virus program hasnt picked it up at all, so im going to run it and see what it finds.

here is the file name/path/hatever its called



C:\hp\EXPLOREBAR\AUTOTKIT.EXE

Edited by boopme, 22 February 2008 - 12:35 AM.
{MOD EDIT: Moved to appropriate forum~~boopme}


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#2 boopme

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Posted 22 February 2008 - 01:01 AM

Hello and welcome. Please run your A/V scan from safe mode. Also is this an XP machine?
Please follow these instructions and post back the results.

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by boopme, 22 February 2008 - 01:01 AM.

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#3 Kitari

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Posted 23 February 2008 - 10:15 AM

Im not able to do that as my section of the computer is restricted from downloading. I have already tried to download STINGER but failed because of the restriction.

Yesterday though when i turned on the computer our antivirus immidiatly started scanning and was able to delet the viruses when it couldnt before because they cant saying access denied or something, I believe they were in the admin acct and since they were found under my name I couldnt get to them and I didnt have the PW to the admin acct, BUT then again mom found them on the admin acct and access was still denied access since it was apparently linked to the start menu?

#4 boopme

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Posted 23 February 2008 - 08:37 PM

Is this an XP machine?
Run all your scans again from Safe Mode

How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Please post back the SAS scan log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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