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Installing A New Videocard, Need Help.


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29 replies to this topic

#1 Lukse

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Posted 21 February 2008 - 06:33 PM

Hey guys, i currently have a Gateway gt-4010 and it has a built in video card. It has a PCI-E slot, so i bought a Evga Geforce 8400gs. Had a good price and it was an upgrade from the 6100 that was in my computer at the moment.

My problem is i placed the card into my computer, everything went smooth, but when i plug my moniter into the card, nothing shows up so i plugged my moniter into my old spot and it worked, so i searched online as to how to install this thing properly (i also installed the drivers for it) but when it told me to uninstall my current drivers, so something in BIOS, and all that jazz. I got so lost i ended up somehow deleting my ethernet port, and some other things. So i restored my computer to an earlier date, and now am trying to find help. But my local geeksquad wont answer their phone.

So now i come to you guys, any help would be awesome.

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#2 Crizz44

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Posted 21 February 2008 - 10:39 PM

Try to enter the Bios and disable the onboard video and change it to the PCI express setting. The Gateway site gives the F1 or F2 keys used to enter the Bios:

When the computer is turned off:
Turn on the computer and immediately press either the F1 key or the F2 key at one-second intervals to enter the BIOS setup utility.

When the computer is running:
Restart the computer. As soon as the computer begins to restart, press either the F1 key or the F2 key at one-second intervals to enter the BIOS setup utility.


Enter the BIOS Setup Utility and go to the Advanced screen. The option to disable onboard video may be found under Peripheral Configuration.

Then turn off the computer and connect your monitor to the video card and restart and see if the video works.

#3 Lukse

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Posted 21 February 2008 - 11:48 PM

Ok i tryed to look up the Onboard Video but i could not find it under Advanced options and such This is what i found

-Hard Disk Boot Priority
1. Ch0 M. (a bunch of numbers)
2. Bootable Addon cards

-CD-ROM Boot Priority
1. Ch1 M. (a bunch of numbers)

-External Cache Enabled
-Virus Warning Disabled
-1st Boot Device CD-ROM
-2nd Boot Device Hard Disk
-3rd Boot Device Removable
-4th Boot Device Nvidia Boot Age

-Boot Up Numblock Status
-Security Option


So i went into Advanced Chipset Features and found nothing i understood but
-Pci-e Spread Spectrum Disabled


Then i Tried Looking in Integrated Peripherals and found these

-IDE Function Setup
(these options were after i hit Enter)
*Onchip IDE Ch10
*Onchip IDE Ch11
*IDE DMA Transfer Access
*Serial Ata1
*IDE Prefectch Mode (spelling? i cant read my writing its too small)

-Onchip USB
-HD Audio
-Mac Lan
-Onboard 1394 Controller
-Onboard serial port 1
-Onboard parallel port
-Parallel port mode


Honestly i am lost, if you understand this better than i can, please help lol. I tried but im not much of a computer wiz.

#4 Lukse

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Posted 22 February 2008 - 01:42 AM

ok well i finally found out why the hell it wont work, It requires Vista to run.... thats probably why my comp wont detect it, Going to return it and get a PYN card that will run on XP.


Damn am i a dumbass.

#5 Crizz44

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Posted 22 February 2008 - 12:33 PM

I believe this is for windows xp also, it was made to work with windows vista, but not solely. Look at these two before you buy another card:

http://www.evga.com/products/moreinfo.asp?...ecs&family=

Look to the right, it has driver support for XP

http://www.circuitcity.com/ccd/productDeta...95154#prodspecs


I will look more into your Bios settings

#6 Lukse

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Posted 22 February 2008 - 12:43 PM

could it just be a busted card?

#7 Crizz44

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Posted 22 February 2008 - 12:45 PM

This will help explain your Pci-e Spread Spectrum Disabled, Disabled is ok at this point
http://www.techarp.com/showfreebog.aspx?lang=0&bogno=287


Do you have the power supply connector attached correctly?
http://www.evga.com/support/KnowledgeBase/Default.asp



This video card has power supply requirements:
http://www.evga.com/support/KnowledgeBase/Default.asp



Is this your computer?

http://support.gateway.com/s/PC/R/5891/5891sp3.shtml

Looks like it has a 300watt power supply, it probably is the power supply, can you get any information off the side of the power supply?



I would look into your power supply before you give up.

#8 Lukse

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Posted 22 February 2008 - 12:47 PM

Oh my bad i forgot to add that i also placed a 430wpsu from thermaltake . So its not the factory one with only 300w

http://www.newegg.com/Product/Product.aspx...N82E16817153023

Edited by Lukse, 22 February 2008 - 12:52 PM.


#9 Crizz44

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Posted 22 February 2008 - 12:49 PM

Does it have the connector for the PCI express card. Some people forget the power connection for the PCI express cards.

#10 Crizz44

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Posted 22 February 2008 - 12:52 PM

For example, this one will show the pci express connectors if you look down at the connectors on this power supply:

http://www.tigerdirect.com/applications/Se...p;Sku=T925-2246

#11 Lukse

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Posted 22 February 2008 - 12:57 PM

im reading the manual and it says it has x1 pcie connector

#12 Lukse

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Posted 22 February 2008 - 01:00 PM

i am going to try to install it again, maybe i missed a spot where i had to plug something in on the motherboard.

#13 Crizz44

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Posted 22 February 2008 - 01:02 PM

I believe you have a x16


also, this is for pci card on gateway, but see if you have the same setting for pci express:

http://support.gateway.com/s/MOTHERBD/Shared/BIOSPCI.shtml

#14 Lukse

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Posted 22 February 2008 - 01:21 PM

yeah there is nothing about video configuration under any of the options in BIOS. :thumbsup:

I also looked all over my motherboard for a pci-e spot to place the connector and found nothing. I am also looking at this website about my Mobo

http://support.gateway.com/s/MOTHERBD/FIC/.../105553tc.shtml

and can still find nothing about connecting this 6pin connector from my psu

#15 Crizz44

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Posted 22 February 2008 - 01:25 PM

http://www.playtool.com/pages/installvid/install.html

See if this will help you, its a lot of information and you may not need much of it, but if you scroll down half way or little more, you will see pictures of X1 and X16 video connectors and hopefully maybe some instructions you may have missed.
I have to go for a while, I will check back.




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