Posted 12 March 2005 - 03:02 PM
I'm about halfway in the process of removing some serious malware from my work laptop and have hit a brick wall.
I had to switch to Safe Mode to remove last remnants of dangerous critters/viruses Kapersky Labs AV software could not in Normal Mode.
Using Win XP, I went through MsConfg to manually change boot settings to Safe Mode. Restarted PC. Worked fine, HOWEVER, at the Log-In screen I am STUCK.
Although my usual user name appears in the top field as it always does, for some reason my existing password does not work when entered?? I've carefully typed it in over many times and checjed for correct spelling.
On another machine, I logged onto my work account remotely via the Web and my normal user name and password worked fine.
CAN anyone help me figure out how to either bypass the log-in, OR help me understand why this happened in the first place?? Is it possible the system admin. put a fail safe to not allow employees to boot up their PCs in safe mode??