Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Spyware Worm.win32.netsky


  • Please log in to reply
16 replies to this topic

#1 Horse Box

Horse Box

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 21 February 2008 - 02:53 PM

Hi all, its been awhile,

Few days ago I got the above message from my computer (I presume Windows Defender). I panicked ran McAfee Anti-Virus, nothing, went onto the internet and got spyware software "STOPzilla" ran it found a few problems I thought brilliant, problem solved.

How wrong I was Pop-ups, Jumping around from pop-up to pop-up, Panicked again ran AV, ran STOPzilla (found same problems - Media Codec's etc), romoved those, got norton spyware from Yahoo ran it, found nothing. Wa la problem solved after hours of scanning.

Wrong again, next day system warning ran all software again, same removals waited for a while seemed gone this time. Nope, panicked again as I found out this was a particularly nasty virus and contacted phone company they told me to use AVG Anti-Virus, got it it found 2 things which it did'nt tell me they were and it seems to be fixed. Also STOPzilla found another 20 items which I removed and the systems seems stable. Also the virus changed log on settings in my e-mail and locked me out which the phone fixed immediately.

While I was in the middle of all this, a screen flashed up and it said "CAPTA" like a file was being executed while i was in e-mail. Also a number of dos shell screens flashed at the very beginning executing file but they were to quick to see what the name of the files it was executing.

I use some sensitive log-on's with my PC, how can I be sure I am VIRUS FREE and should I renew my contract with McAfee knowing it failed to detect this worm?

Anyone any advice, please thank you.

Kind regards


Horse Box :thumbsup:


P.S. Stopzilla got a scan file but they said it will be 2 weeks before they get back to me as they are snowed under with virus problems.

Edited by Horse Box, 21 February 2008 - 03:04 PM.

Nie ma satso

BC AdBot (Login to Remove)

 


#2 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 21 February 2008 - 03:20 PM

I forgot to tell you I got a registry fix program and this I used twice and it found some 1200 errors, which it fixed. It had no baring on the Virus.

However, there was a privacy program connected to this program which erases permanently files and old data that can be traced back years on the computer. It erases tracks on the hard disk supposedly.

This had a noticable effect on the virus in that it was not as severe and hince allowed the other programs to find it. This is how my system went stable. But it may be still lurking somewhere in the system yet, this is why i ask is my computer stable.

Horse Box
Nie ma satso

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 21 February 2008 - 10:32 PM

If your using Win XP or 2000, do this:

Please print out and follow the generic instructions for using "SmitfraudFix". Make sure you scroll down to Clean and perform the steps where you reboot in "Safe Mode" and run option #2.
-- If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!
-- If the tool fails to launch from the Desktop, please move smitfraudFix.exe to the root of the system drive (usually C:\), and run it from there.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#4 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 22 February 2008 - 02:47 PM

Hi Quietman7,

Carried out instructions and there was no Scan Log results file. what do I do now?

I forgot to say while I was doing all this work i got varoius Virus messages from STOPzilla, AGV, McAfee
eg. Fakeale.D, MyGeek.CPVFeed.
A0035614.dll A0034834.dll A0034704.dll A0034704.dll Trojan Horse Virus Downloader Zlob.VB

Horse Box :thumbsup:

Edited by Horse Box, 22 February 2008 - 02:51 PM.

Nie ma satso

#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 22 February 2008 - 03:03 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link
  • Double-click on Download_mbam-setup.exe to install the application. (If using Windows Vista, be sure to "Run As Administrator")
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

    Posted Image
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process and, if asked to restart the computer, please do so immediately.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#6 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 22 February 2008 - 05:20 PM

Hi Quietman7,

Done everything you said and a list of stuff came up in notepad which i saved.

Once finished got a message from STOPzilla warning
"malware infection remove now Trojan in programfiles/malwarebytes`anti-malware\catchme.sys"


which i duely removed.

I then tried to get scan log and got the following.

Error Code: 723(2) contact malwarebytes1anti-malware.



HELP HELP HELP


Horse Box :thumbsup:
Nie ma satso

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 22 February 2008 - 06:07 PM

MBAM is a legit program to remove malware. It is not a Trojan. Please allow it to run completely. If necessary temporarily stop STOPzilla so it will not interfere.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 22 February 2008 - 06:12 PM

Hi

Will do the process again and turn of STOPzilla to stop interference.

Thank you Quietman7 for being Patient, as i am at my wits end with this.

Horse Box
Nie ma satso

#9 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 22 February 2008 - 06:19 PM

Not a problem. I understand the frustration. There are no shortcuts or guarantees when it comes to malware removal. Sometimes it takes several efforts with different tools to do the job. Even then, with some types of malware infections, the task can be arduous.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#10 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 22 February 2008 - 06:22 PM

I went to the STOPzilla Quarantine and re-installed the CATCHME.exe and retrieved the log for you to see.

Malwarebytes' Anti-Malware 1.05
Database version: 394

Scan type: Quick Scan
Objects scanned: 28480
Time elapsed: 9 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{90a52f08-64ac-4dc6-9d7d-4516670275d3} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{90a52f08-64ac-4dc6-9d7d-4516670275d3} (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Finbarr\Application Data\DriveCleaner 2006 Free (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\Finbarr\Application Data\DriveCleaner 2006 Free\Logs (Rogue.DriveCleaner) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Finbarr\Application Data\DriveCleaner 2006 Free\Logs\update.log (Rogue.DriveCleaner) -> Quarantined and deleted successfully.

I trust this is what you are after.

Horse Box
Nie ma satso

#11 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 22 February 2008 - 06:26 PM

Yes, that's the log I wanted to see.

How are things now. Any more signs of infection?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#12 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 22 February 2008 - 06:33 PM

Unfortunately YES!

STOPzilla founds Adware, Spyware called SWEG but it seems to relate to SmithfruadFix.

I think that may have been a previous download.

I have McAfee, AVG, STOPzilla, SUPERAntispyware all running active shall I continue with this.

PS I must do a contact Virus upgrade soon what would be the best one. You can PM me if you want.


Many thanks

Horsebox

PS AVG came recommended to me over McAfee and Norton.
Nie ma satso

#13 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 22 February 2008 - 06:43 PM

Can I see the complete message alert about the threat.

Certain embedded files that are part of legitimate programs or specialized fix tools may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case.

Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#14 Horse Box

Horse Box
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:04:52 PM

Posted 22 February 2008 - 07:04 PM

Find below infornation as requested

Adware File C:\windows\system32\swsc.exe
Adware File C:\documents and Settings\(name)\desktop\smitfraudfix\swsc.exe
Adware File C:\system volume information\_restore{129201fa-b0ac-49b3-96b2--deb8b91e727b3\rp290\a0035740.exe

Hope ya understand as I don't


Kindest Regards



Horse Box :thumbsup:
Nie ma satso

#15 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:52 PM

Posted 22 February 2008 - 10:20 PM

As I already said, certain embedded files that are part of legitimate programs or specialized fix tools may at times be detected by some anti-virus/anti-malware scanners as a "malware" when that is not the case. SmitfraudFix is such a tool and is comprised of various files to include swsc.exe. In these cases, the detection is a "False Positive" and you can ignore them. You are not infected.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users