Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Update.dll Was Not Found


  • Please log in to reply
5 replies to this topic

#1 MeganC

MeganC

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:00 PM

Posted 21 February 2008 - 10:38 AM

Hello. First off, I am extremely anxious to learn, but WAY behind the curve when it comes to computers. Forgive any seemingly obvious questions, or any inadvertant omissions as I try to learn. My computer has been acting up for sometime now. Hubbys take is, "at least it's working" and doesn't want me touching anything. I want a computer that works WELL. I am terrified of trying to fix it, but it is necessary.

I am using Windows XP (with service pack 2 if that matters) and IE 6.

I am trying to start at the beginning and fix MY bleeping computer. The "Preparation Guide for use before posting a HijackThis log" instructed me to download AdAware SE 2007 and update it. The download gave me to options- either repair or uninstall. I chose to repair. Download seemed successful. Upon attempting update, I recieved the following message headed "Lavasoft Update Manager 7.0.2.6: LSUpdateManager.exe - Unable to Locate Compnent" : This application has failed to start because Update.dll was not found. Re-installing the application may fix this problem. I do not know how to reinstall application. Could someone walk me through this please?

Thanks...MeganC

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,266 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:00 PM

Posted 21 February 2008 - 10:44 AM

Not to worry. If you can't perform a step (in this case with Ad-aware), then skip and continue with the next.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 MeganC

MeganC
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:00 PM

Posted 21 February 2008 - 03:44 PM

Well I uninstalled an then reinstalled the Ad-Aware SE. I then ran the scan. I had one critical item come up, "Broadcast PC". I tried to quarantine it but couldn't. The box would immediately become unchecked after I would check it. I then had an Error message pop up. Here is what is said:

An error has occurred in Ad_Aware2007!

Component:
TVirtualString Tree

Message:
Access violation at address 0053A608 in module 'Ad-Aware2007.exe'. Read of address 0000000D

Send this information to Lavasoft Support Team (address given)

Ad-Aware terminate
s



Next Ad-Aware closed, without the quarantine being done. I also wanted to note that I had 565 privacy issues listed. I removed all of them and hope that is what I was supposed to do. Please help!

just one more question....Is it normal for Ad-Aware to take and hour and a half to scan? and sorry about the color change. I just didn't know how to differentiate what was in box and what I was saying.

Thanks again...Megan

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,266 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:00 PM

Posted 21 February 2008 - 03:49 PM

The speed of an anti-virus or anti-malware scan depends on a variety of factors.
  • The program itself and how its scanning engine is designed to scan.
  • Deep scanning or quick scanning.
  • What action has to be performed when malware is detected.
  • Competition between the scanner and other applications for system resources.
  • Your computer's hard drive size.
  • Disk used capacity (number of files) that have to be scanned.
  • Running processes in the background.
  • Interference from malware.
  • Interference from the user.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 MeganC

MeganC
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:00 PM

Posted 21 February 2008 - 05:20 PM

ty....but I still have the main question unanswered. What do I do about the BroadCastPC?

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,266 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:00 PM

Posted 21 February 2008 - 10:16 PM

Ad-aware is not working properly so just skip it. Go to Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs highlight "Broadcast PC" (if listed) and select Remove. If the program is not listed in Add/Remove, then your probably dealing with remnants or a registry entry which can be removed later after you post your log.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users