I am pleased that you have solved your problem. Have you attempted to start a complete PC Backup & Restore with the DVD option? Go to Control Panel, then to Backup & Restore Center, then put a blank, formatted +RW DVD in your DVD drive, then press the Backup Computer tab, then "after looking for backup devices" finishes, select "on one or more DVD's", then press "next" twice, then press "Start Backup". Then after the "Windows is saving the Backup" and "Preparing to Create Backup" finishes, what happens? For me I receive a screen that says, "Label & insert a disk bigger than 1 GB". However, the DVD in the drive is in fact bigger than 1 GB. I can never get past that screen and am required to stop the backup. I have found no solution to this problem. The program says DVD's can be used; so it would seem that option should work. James
Edited by jamesup, 20 February 2008 - 08:28 PM.