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Trojan Virus Please Help


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3 replies to this topic

#1 Shyne-Bryght

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Posted 20 February 2008 - 10:17 AM

Hi, I stupidly mistook a trojan for a media player and run a setup for it, stupid I know. Anyway, almost every page I go on this window appears, which links to a rogue security website, here is the popup:

Posted Image

And when I search on Google, there are added searches for porn and crap, and the top 3 or 4 links redirect to porn sites etc, its terrible because this is a family computer, so nobodies using Google and the pop ups are driving us crazy, I ran PC Pitstop Exterminate with found something called 'Burgspill R', and I 'removed' it twice but the popups and redirections still happen, can anyone help me out please?

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#2 quietman7

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Posted 20 February 2008 - 01:34 PM

Hello Shyne-Bryght

You should print out these instructions or copy them to a notepad for reading as you may have to reboot or enter safe mode and you will not be able to read from this site.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link
  • Double-click on Download_mbam-setup.exe to install the application. (If using Windows Vista, be sure to "Run As Administrator")
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

    Posted Image
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process and, if asked to restart the computer, please do so immediately.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 Shyne-Bryght

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Posted 21 February 2008 - 12:35 PM

Hi, thanks for the help, so far no traces of the virus after restarts, everything seems good thnaks a lot, here are the two logs aswell:

MAM Log:

Malwarebytes' Anti-Malware 1.04
Database version: 383

Scan type: Quick Scan
Objects scanned: 50789
Time elapsed: 13 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\msvidc32.dll (Trojan.FakeAlert) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{48d78be5-cfb9-4b66-9ac4-96d4cf21de06} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{74d46bba-5638-473a-83b6-97e7804a7411} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f7b62e04-c4af-4814-88ee-d5ebdbad6387} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{f7b62e04-c4af-4814-88ee-d5ebdbad6387} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f7b62e04-c4af-4814-88ee-d5ebdbad6387} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\msvidc32.Video (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\msvidc32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWay) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert\Log (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert\Settings (Rogue.AdwareAlert) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert\rs.dat (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert\Log\2008 Jan 05 - 03_34_50 PM_375.log (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert\Log\2008 Jan 05 - 03_34_56 PM_906.log (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Craig Warren\Application Data\AdwareAlert\Settings\ScanResults.pie (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\msvidc32.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Trevor Warren\Desktop\Find And Fix Errors.lnk (Rogue.Link) -> Quarantined and deleted successfully.


----------

And finally the SAS log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/21/2008 at 03:14 AM

Application Version : 3.9.1008

Core Rules Database Version : 3406
Trace Rules Database Version: 1398

Scan type : Complete Scan
Total Scan Time : 04:23:59

Memory items scanned : 176
Memory threats detected : 0
Registry items scanned : 7149
Registry threats detected : 0
File items scanned : 117250
File threats detected : 0

-------

Thanks a lot for the help mate, everything seems fine, I just hope the logs don't reveal anything else to oyu :D Thnaks a lot for the help.

#4 quietman7

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Posted 21 February 2008 - 12:38 PM

Your welcome.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

.
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